Complete Care at Severna Park: Abuse Verified - MD
The incident involved a resident identified in inspection records as Resident 8. The resident was holding tea bags when GNA 2, a geriatric nursing assistant, took them away. The resident's pain in the wrists spiked to a nine on a ten-point scale, where ten is the worst pain imaginable and zero means no pain at all. A nine is not a close call. It is one step from the ceiling.
The Change in Condition Evaluation, completed on July 3, 2025, at 5:53 in the evening, documented that pain score. Inspectors reviewed that record on October 20, 2025.
The Director of Nursing confirmed the finding herself. During an interview at 2:08 in the afternoon on October 20, she told inspectors that the facility had verified the abuse allegation based on statements from two sources: Resident 8, and a second nursing assistant, GNA 3, who had witnessed or had knowledge of what happened. GNA 2 was placed on administrative leave first, then terminated. The Director of Nursing acknowledged that the incident was a concern.
That word, concern, is doing a lot of work in a sentence about a resident whose wrists were left at a nine out of ten.
The inspection was conducted as a complaint survey, meaning someone reported what happened before federal inspectors arrived. The survey was completed October 24, 2025. CMS cited the facility under F0600, the federal tag covering abuse, neglect, and exploitation of residents.
The deficiency was tagged at a level of minimal harm or potential for actual harm, and the inspectors noted that few residents were affected. Those are regulatory classifications, not descriptions of what it felt like to have something pulled from your hands hard enough to leave your wrists at a nine.
What the records show is a resident holding something ordinary, something as small and harmless as a tea bag, and a staff member taking it by force. The facility's own investigation, using the resident's account and a coworker's statement, concluded that is what happened. The aide was fired. The pain score was documented. Inspectors found it three and a half months later.
Complete Care at Severna Park is located at 310 Genesis Way in Severna Park, Maryland, a suburb on the Severn River between Annapolis and Baltimore. The facility's CMS provider identification number is 215143.
The inspection report does not describe what Resident 8's underlying condition was, what made the wrists vulnerable, or what treatment followed the incident. It does not say whether Resident 8 reported the pain to staff at the time, or whether anyone asked. It does not say how long the pain lasted at that level, or whether it came down.
What it says is that at 5:53 on the evening of July 3, 2025, someone sat with Resident 8 and asked them to rate their pain, and Resident 8 said nine.
The nursing assistant who witnessed the incident, GNA 3, gave a statement that helped confirm the abuse. The report does not describe what GNA 3 said, only that the statement was part of the basis for the facility's finding. The report does not say whether GNA 3 reported the incident immediately or later, or under what circumstances the statement was taken.
Abuse findings in nursing homes do not always end in termination. Facilities sometimes retain workers while investigations are pending, or conclude investigations without substantiating the allegation. Here, the facility substantiated it. The Director of Nursing said so directly to inspectors. That is not nothing. It is also not the end of what questions remain.
The report covers a single tag, a single resident, a single act. It does not describe the facility's broader staffing patterns, its history of complaints, or whether other residents reported concerns about GNA 2 before or after July 3. Those records exist elsewhere. What is in this report is the moment itself, documented in a pain scale score and a nursing director's confirmation.
A resident was holding tea bags. Someone took them. The resident's wrists registered a nine.
That is what the record shows.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Complete Care At Severna Park LLC from 2025-10-24 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 6, 2026 · Our methodology
COMPLETE CARE AT SEVERNA PARK LLC in SEVERNA PARK, MD was cited for abuse-related violations during a health inspection on October 24, 2025.
The incident involved a resident identified in inspection records as Resident 8.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.