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Whitefish Care: Resident Goes Day Without Brushing Teeth - MT

Healthcare Facility
Whitefish Care And Rehabilitation
Whitefish, MT  ·  1/5 stars

The 10.4 percent weight drop at Whitefish Care and Rehabilitation went unnoticed from admission through late September, according to federal inspection records from October. The resident had been admitted weighing 129.8 pounds with a tooth infection and congestive heart failure requiring antibiotics and diuretics.

Her physician had ordered weekly weights on September 5, with instructions to "reweigh if >5# difference from previous week in the morning every Monday." Nursing staff didn't complete the ordered weighings.

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The facility's medical records showed no weight documentation for three weeks after admission. When staff finally weighed the resident, they discovered she had dropped to around 116 pounds — a severe loss that should have triggered immediate medical attention.

Staff member L told inspectors during an October 22 interview that she knew the resident wasn't eating or drinking at the end of shifts, with no reports of nausea or vomiting. The staff member was aware the resident had been admitted with a tooth infection and was taking medication for congestive heart failure.

But the facility had systematically disabled its ability to track whether residents were getting enough fluids.

Staff member O explained during chart review that intake and output records for most facility residents had been deleted from the electronic health record system. "The intake and output for most facility residents had been deleted from the charting system," the staff member said. "Due to this, the resident's intake and output were not reflected in the EHR."

The registered dietitian had been turning off hydration tracking for each resident when placing meal consumption orders, according to staff member B. This happened despite the facility's own policy stating that hydration tracking "assists with maintaining a resident's health and is used for identifying concerns or trends related to hydration."

Federal inspectors found the systematic failure prevented staff from identifying health concerns or trends in a timely manner. The resident's severe weight loss coincided with reports that she wasn't eating or drinking, but without proper monitoring, staff couldn't connect the deteriorating pattern.

The facility's hydration policy, implemented July 1, 2025, required staff to offer each resident "sufficient fluid, including water and other liquids, consistent with resident needs and preferences to maintain proper hydration and health." The policy defined sufficient fluid as "the amount needed to prevent dehydration and maintain health."

The policy outlined a systematic approach including identifying and assessing each resident's hydration status and risk factors, evaluating assessment information, and developing consistent implementation approaches. Nursing staff were required to assess hydration status upon admission and throughout the resident's stay.

None of this happened for the resident who lost 14 pounds.

The inspection found that staff failed to competently ensure the resident's intake and hydration was documented, preventing the facility from identifying concerns or trends timely. The weight loss represented actual harm to the resident, according to federal regulators.

The facility is disputing the citation.

The case illustrates how basic nursing care failures can compound into serious health consequences. A resident admitted with a tooth infection and heart condition needed careful monitoring of both her weight and fluid intake. Instead, staff disabled the systems designed to track her health status and ignored doctor's orders for weekly weighings.

By the time anyone checked, she had lost more than 10 percent of her body weight — a potentially life-threatening decline that went undetected for nearly a month because nurses weren't doing their jobs.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Whitefish Care and Rehabilitation from 2025-10-22 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 20, 2026  ·  Our methodology

Quick Answer

WHITEFISH CARE AND REHABILITATION in WHITEFISH, MT was cited for violations during a health inspection on October 22, 2025.

The resident had been admitted weighing 129.8 pounds with a tooth infection and congestive heart failure requiring antibiotics and diuretics.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at WHITEFISH CARE AND REHABILITATION?
The resident had been admitted weighing 129.8 pounds with a tooth infection and congestive heart failure requiring antibiotics and diuretics.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in WHITEFISH, MT, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from WHITEFISH CARE AND REHABILITATION or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 275132.
Has this facility had violations before?
To check WHITEFISH CARE AND REHABILITATION's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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