Mountain View Care Center: Menu Violations Persist - WV
That detail, unremarkable on its own, landed in the middle of a pattern that residents had been documenting for months. Six months of Resident Council meeting minutes told a story the kitchen had not answered for: wrong food, missing meals, broken promises, and complaints about temperature and portion size that kept coming back to the same table.
The surveyor reviewed those minutes in full.
In March, residents noted they had been served penne and green beans when the posted menu said spaghetti and vegetables, with a specific complaint that there were too many green beans. In June, the council recorded that there was no one to lead the food meeting that month, and that the food being served did not match what the menu listed. The substitution policy the facility had written for itself required that all substitutions be noted on the menu and filed. The council minutes suggested that was not happening.
July brought two separate complaints. On July 22, residents raised concerns about food temperature, portion size, and the toughness of what they were being served. That same meeting, council members reported they had not received July's meal of the month, a scheduled event that had apparently come and gone without being delivered.
By September, the language in the minutes had grown more direct. Residents described poor meals being served. They noted that four cookouts had been scheduled across the summer. None had taken place. Not one.
At the September 16 meeting, residents asked that the dietician and the kitchen manager attend the next scheduled council meeting, set for October 21. The inspection took place five days before that meeting was to happen.
Dietary Aide No. 7 told the surveyor that the dessert being served that day consisted of lemon pudding and leftover chocolate pudding from the previous day. The full lunch spread included chicken, rice, Brussels sprouts, broccoli, mashed potatoes, the three-day-old meatloaf, and the carried-over pudding.
The deficiency was cited at a level of minimal harm or potential for actual harm, affecting some residents.
That classification reflects the regulatory floor, not the residents' experience of it. What the council minutes captured, meeting after meeting, was a group of people raising the same concerns in the only formal channel available to them, and watching those concerns go unaddressed. Wrong food in March. No accountability in June. Cold food and short portions in July. No cookouts all summer. Poor meals in September.
The October inspection found leftover meatloaf at lunch.
The residents had asked for the dietician and the kitchen manager to come to their October 21 meeting and explain. Whether either of them showed up, the inspection report does not say.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Mountain View Care Center from 2025-10-16 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: June 24, 2026 · Our methodology
Mountain View Care Center in RIPLEY, WV was cited for violations during a health inspection on October 16, 2025.
That detail, unremarkable on its own, landed in the middle of a pattern that residents had been documenting for months.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.