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24th Place: Care Plan Failures Cited in Inspection - OK

Healthcare Facility
24th Place
Norman, OK  ·  1/5 stars

Federal health inspectors cited 24th Place, a nursing facility in Norman, for failing to complete care plans within seven days of a resident's comprehensive assessment. The deficiency, documented during a complaint inspection conducted October 2, 2025, was not an isolated lapse. Inspectors classified it as a pattern, meaning the problem touched more than one resident.

The citation falls under a category that regulators treat as foundational to nursing home care. A care plan is the document that coordinates everything: what a resident needs, what risks they carry, what goals their team is working toward, and who is responsible for what. Without a completed plan, a resident can be assessed and then simply wait, their needs identified on paper but not yet organized into action.

No actual harm was documented. But inspectors determined there was potential for more than minimal harm, which is the threshold that separates a technical paperwork problem from something regulators treat as a genuine risk to residents.

The facility was cited under regulatory tag F0657. The scope and severity level assigned was E, which means a pattern of deficiency with potential for harm but without documented injury. Level E sits in the middle of the severity scale. It is serious enough to require a correction plan and follow-up, but it does not carry the weight of citations where inspectors found residents were actually hurt.

24th Place reported the problem corrected as of November 21, 2025, nearly seven weeks after inspectors walked out the door. Whether that timeline reflects the complexity of the fix or the pace at which the facility moved is not reflected in the inspection record.

The care planning deficiency was one of eight total deficiencies cited during this inspection. The inspection report reviewed here addresses only the care planning finding. The nature of the other seven citations is not detailed in the materials available.

Eight deficiencies in a single inspection is not a number that appears at well-run facilities. It suggests inspectors arrived and found problems across multiple areas of operation, not a single bad day or a single overlooked policy. What those areas were, and how serious the findings were, matters for anyone trying to understand what the full inspection revealed about conditions at 24th Place.

Care planning failures tend to surface in complaint inspections for a reason. A family member notices something. A resident raises a concern. Someone files a complaint, and inspectors show up to investigate. The inspection at 24th Place on October 2 was a complaint inspection, not a routine annual survey. That means something prompted it.

The inspection record does not say what the original complaint alleged. It does not say whether the care planning deficiency was what the complainant described, or whether inspectors found it while looking for something else. That distinction matters, and it is not answered here.

What the record does say is that a pattern existed. Not one resident with a delayed care plan. A pattern. Inspectors use that word with a specific meaning: the problem was widespread enough that it could not be attributed to a single oversight or a single staff member's mistake. It was happening often enough to constitute how the facility was operating.

The correction date of November 21 means the facility had seven weeks to identify why plans were not being completed on time, fix whatever was causing the delay, and document the fix to the satisfaction of regulators. That process typically involves retraining staff, revising internal deadlines, and demonstrating through records that the problem has stopped. Whether that work was thorough or minimal is something the next inspection will reflect.

For residents at 24th Place during the period inspectors flagged, the question is simpler. They were assessed. Their needs were identified. And then, for some period of time, the coordinated plan that should have followed that assessment was not in place. No one documented that they were harmed by that gap. But the gap was real, and it was happening to more than one person.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for 24th Place from 2025-10-02 including all violations, facility responses, and corrective action plans.

Additional Resources

Editorial Standards & Data Disclosure

Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.

Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.

Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.

Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: September 11, 2026  ·  Our methodology

Quick Answer

24th Place in Norman, OK was cited for violations during a health inspection on October 2, 2025.

The deficiency, documented during a complaint inspection conducted October 2, 2025, was not an isolated lapse.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at 24th Place?
The deficiency, documented during a complaint inspection conducted October 2, 2025, was not an isolated lapse.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in Norman, OK, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from 24th Place or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 375222.
Has this facility had violations before?
To check 24th Place's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.