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Woodstock Valley Health: Expired Hospital Transfer Agreement - VA

Healthcare Facility
Woodstock Valley Health And Rehabilitation
Woodstock, VA  ·  1/5 stars

The agreement on file was signed with the previous owner, a company that no longer exists. When the new company took over in June 2025, nobody updated it. For roughly three months, if a resident needed emergency hospital care, the formal contractual arrangement meant to ensure that transfer could happen quickly was, on paper, a dead letter.

The executive director explained why. When asked about the missing agreement during an interview on September 25, she described a process that had been grinding slowly since the June ownership change: reach out to vendors, draft new contracts, send them to the new company's legal team for review, send them back to vendors for revisions, then route them back to legal again. She said the new company had purchased approximately 48 or 49 facilities and that the contracting process had been slow across all of them.

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That explanation describes an administrative backlog. It does not describe a completed hospital transfer agreement.

The inspection was a complaint survey, not a routine visit. Inspectors reviewed one hospital transfer agreement. There was one to review. It named a company that no longer existed as the contracting party. That was the entirety of the facility's documented arrangement for getting residents to a hospital when they needed one.

The executive director was notified of the problem at 4:59 p.m. on September 25. No updated agreement or additional documentation was provided before inspectors left the following day.

The violation was cited at a level of minimal harm or potential for actual harm, affecting many residents. That language, drawn from the federal deficiency framework, reflects that no resident was documented as having been harmed by the lapse. It does not mean the gap carried no risk.

Hospital transfer agreements exist because nursing home residents are, by definition, a population with serious and often unpredictable medical needs. The agreements establish in advance which hospital will accept transfers, how they will be coordinated, and what the obligations of each party are. When ownership changes and those agreements lapse, the operational understanding that underpins emergency care can become unclear even if, in practice, a hospital might still accept a transfer.

What the inspection found is that Woodstock Valley had been operating for three months under new ownership with no valid version of that agreement in place. The new company's legal review process, applied across nearly 50 acquired facilities simultaneously, had not yet produced a signed contract with the hospital.

The executive director's account of the contracting process is not implausible. Acquiring nearly 50 facilities at once generates an enormous volume of vendor and compliance paperwork. Legal review takes time. Vendors push back, request changes, and the documents go back and forth.

But the residents at Woodstock Valley did not acquire 50 facilities. They live in one. And for three months, the agreement meant to formalize their path to hospital care in an emergency remained in the name of a company that had ceased to exist.

Inspectors flagged it. The executive director was told. The survey ended the next day with no resolution documented in the record.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Woodstock Valley Health and Rehabilitation from 2025-09-26 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 26, 2026  ·  Our methodology

Quick Answer

Woodstock Valley Health and Rehabilitation in WOODSTOCK, VA was cited for violations during a health inspection on September 26, 2025.

The agreement on file was signed with the previous owner, a company that no longer exists.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at Woodstock Valley Health and Rehabilitation?
The agreement on file was signed with the previous owner, a company that no longer exists.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in WOODSTOCK, VA, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from Woodstock Valley Health and Rehabilitation or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 495315.
Has this facility had violations before?
To check Woodstock Valley Health and Rehabilitation's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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