State inspectors found filthy conditions throughout Edenbrook on Second Ave during a September 25 complaint investigation, documenting brown liquid stains on walls, dirt buildup extending several feet along hallways, and debris scattered across floors.
The most disturbing discoveries came in areas where vulnerable residents bathe and spend their days.
In the D Hall shower room, inspectors found a floor covered with dirt, debris, and discolorations. Brown substance stains coated the bathtub. A shower chair displayed brown stains on the seat opening where residents would sit. Hair clumped in the drain.
Another shower room in Medbridge Hall revealed a clump of brown substance near the drain and brown smears across the floor. Dirt, debris, stains, and dust covered multiple areas of the shower room floor.
The contamination extended into resident living spaces. One resident's bathroom had brown substance stains on the floor and a brown smear near the shower drain.
Resident 2, who has chronic obstructive pulmonary disease and intact cognitive abilities, pointed out the problem during an interview with inspectors. She explained that facility staff do not clean every day, and it has been this way for a while. She directed inspectors' attention to a buildup of dirt, dust, discolorations, and debris running along the wall of her room near her closet.
The neglect wasn't limited to private rooms and bathrooms.
In the B Hall lounge where residents gather, inspectors found two overlapping trays with multiple substance stains on their bases. A green rocking chair displayed red substance buildup measuring 2 inches by 4 inches near the armrest. Pink and red stains marked the lounge floor.
Hallways throughout the facility told the same story of neglect. The B Hall corridor had substance buildup extending several feet along walls on both sides. Near the Medbridge Hall nursing station, brown liquid stains covered the wall while dirt, debris, and dust accumulated on the floor near the floorboards.
Individual resident rooms revealed shocking conditions. In one room, brown-gray liquid stains marked the window side wall. Dirt, debris, cobwebs, and even a leaf clustered near a tall armoire. Outside another room, paper, plastic pieces, and red stains littered the Medbridge Hall hallway floor.
The facility's Nursing Home Administrator acknowledged the problems during an interview with inspectors. The administrator confirmed it is the facility's responsibility to provide services to maintain a clean and homelike environment for all residents living at the facility.
Yet the evidence documented by state inspectors painted a picture of systematic failure to meet that basic obligation.
The inspection findings represent more than aesthetic concerns for the facility's residents. People with compromised immune systems and chronic conditions like Resident 2's COPD face heightened risks from unsanitary conditions. Brown substance stains in areas where residents bathe and shower chairs they must use create potential infection hazards.
For residents who call Edenbrook home, the filthy conditions affect their daily dignity and quality of life. Resident 2's matter-of-fact explanation that staff don't clean every day suggests the problems have become normalized rather than addressed.
The September inspection focused specifically on cleanliness complaints, indicating that concerns about sanitary conditions had reached state regulators. What inspectors found validated those complaints in disturbing detail across multiple areas of the facility.
From shower rooms where vulnerable residents must bathe to common areas where they spend their days, the contamination was pervasive. Brown stains, debris, and dirt buildup created an environment far from the clean and homelike setting that regulations require and residents deserve.
State inspectors classified the violations as causing minimal harm or potential for actual harm to some residents. But for people like Resident 2, who must navigate daily life surrounded by accumulated filth while staff fail to maintain basic cleanliness standards, the impact extends beyond regulatory categories into the fundamental dignity of their care.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Edenbrook On Second Ave from 2025-09-25 including all violations, facility responses, and corrective action plans.