Resident 33 fell in the shared bathroom in August while trying to use the broken fixture. She had complained about the wobbly, leaking sink to staff in July and was told a replacement was on back order.
"It was inconvenient to walk all the way to the other shower room or visitor bathrooms to wash her hands or complete simple daily hygiene tasks," the resident told inspectors on September 23.
The sink served residents in four rooms on the South unit at Cridersville Nursing and Rehab. When inspectors arrived, they found water lines connected to a faucet with no porcelain basin attached to the wall.
Certified Nurse Aide 118 said the sink "had been in disrepair for a long time" and that staff had to get water from the shower stall when caring for Resident 9. All residents needing sink access had to walk to other bathrooms in the facility.
The facility ordered a replacement sink on September 6 and received it on September 10. But maintenance staff didn't begin repairs until September 23 — the day inspectors questioned them about the missing fixture.
Maintenance Director 116 said he reported to supervisors on August 11 that the sink would need replacement and a new basin would have to be ordered. He confirmed the new sink "had been in storage until 09/23/25 when the surveyor observed the bathroom missing the sink and he had been instructed to start the repair."
The Corporate Maintenance Director told inspectors the sink was "on the scheduled list to be repaired soon" but couldn't provide an actual completion date. The Administrator confirmed no shower room or bathroom repairs appeared on the facility's official work order list, despite the August incident.
When the sink fell, it broke water lines and caused flooding. The maintenance director had to shut off the water supply that night to prevent further damage.
The facility's undated project list contained no repairs for shower rooms or bathroom sinks, even though multiple staff members said residents and workers had repeatedly reported the problem to maintenance.
Four residents shared the bathroom: Resident 9, Resident 16, Resident 33, and Resident 35. Resident 33 has hemiplegia, malnutrition, difficulty walking, and suffered a cerebral infarction. Her assessment showed mildly impaired cognition and that she needed setup assistance for daily hygiene.
The inspection was conducted in response to a complaint filed with state health officials. Federal inspectors cited the facility for failing to maintain a safe, functional environment for residents.
For six weeks, residents who needed the most basic human dignity — the ability to wash their hands in their own bathroom — were forced to navigate hallways to find working facilities while their replacement sink collected dust in a storage room.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Cridersville Nursing and Rehab from 2025-09-25 including all violations, facility responses, and corrective action plans.
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