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Cassville Health Care Center: Fly Infestation Violations - MO

Healthcare Facility
Cassville Health Care Center
Cassville, MO  ·  1/5 stars

A federal inspection on September 24, 2025 documented the fly infestation and the broken door that was feeding it. The complaint inspection found that the courtyard door, which opened directly into the dining room, had a faulty release mechanism on the outside. If the door closed all the way, anyone on the courtyard side couldn't get back in. So staff left it cracked. Sometimes they wedged it open with a rock.

A certified nursing assistant told inspectors the flies had been coming in through that door whenever it was open, and that the door frequently got stuck. Staff had reported the fly problem to nurses, and nurses had reported it to the maintenance director. The CNA had watched them do it.

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The maintenance director told a different story. He said the facility had not had any complaints about flies. He believed residents were the ones propping the door open, and said he had addressed the issue at a resident council meeting approximately one week before the inspection, instructing residents to stop. He said he had been checking to make sure the door was closed since then.

He also said the courtyard door would freely swing shut, close, and latch.

Then he said the courtyard door was currently broken, and that someone had to open it from the inside if it was fully closed. He said he had noticed it was broken on Monday morning, September 22, two days before inspectors arrived.

The maintenance director said a pest control company visited monthly and that he had discussed the fly problem with the pest control representative. The facility did not change its treatment plan. He offered an explanation for why flies were entering: they were drawn to the cooler indoor temperature when the weather was hot outside.

The administrator, interviewed the following day, said she had called the pest control company about the flies but was not sure whether they had actually visited the facility. She said all external doors should close completely. When an inspector asked whether the facility's flying insect lights should all be operational, the administrator said not necessarily.

The inspection cited the violation as affecting many residents, with minimal harm or potential for actual harm, under the federal tag covering a clean, safe, and comfortable environment.

What the record shows is a door known to be broken, a fly problem known to staff, complaints passed up the chain, and a maintenance director who told residents to stop propping open a door that couldn't be safely left closed. The pest control plan went unchanged. The door remained broken through the inspection.

Residents eating in the dining room had no say in any of it.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Cassville Health Care Center from 2025-09-24 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 27, 2026  ·  Our methodology

Quick Answer

CASSVILLE HEALTH CARE CENTER in CASSVILLE, MO was cited for violations during a health inspection on September 24, 2025.

A federal inspection on September 24, 2025 documented the fly infestation and the broken door that was feeding it.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at CASSVILLE HEALTH CARE CENTER?
A federal inspection on September 24, 2025 documented the fly infestation and the broken door that was feeding it.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in CASSVILLE, MO, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from CASSVILLE HEALTH CARE CENTER or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 265460.
Has this facility had violations before?
To check CASSVILLE HEALTH CARE CENTER's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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