Rochester Residence and Care Center: Rights Violations - PA
That absence was one of 37 deficiencies cited at the facility during the same visit.
The violation falls under resident rights. The principle behind it is straightforward: residents in long-term care facilities are among the most isolated and vulnerable people in any community. Many cannot drive. Some cannot easily use a phone without help. Others have no family checking in regularly. The posted list, required to be visible and accessible, is in many cases the only way a resident learns that a state survey agency exists, that an ombudsman program exists, that someone outside the building is authorized to hear their complaint and act on it.
Without it, a resident who believes they are being mistreated, neglected, or denied something they are owed may simply not know who to call. They may not know they are allowed to call anyone at all.
Inspectors classified the violation as scope and severity level D, meaning it was isolated and caused no documented actual harm, but carried potential for more than minimal harm. That framing is standard for a missing posting. It acknowledges that the harm from this kind of violation is not a bruise or a medication error — it is a door that stays closed. A resident who does not know they can file a complaint does not file one. A concern that might have been investigated goes unreported. Whatever prompted the complaint inspection in the first place remains unaddressed for anyone who did not already know where to look.
The facility reported correcting the violation by October 30, 2025, roughly six weeks after the inspection.
Rochester Residence and Care Center was inspected on September 19, 2025. The inspection was triggered by a complaint, meaning someone, a resident, a family member, a staff member, or a visitor, contacted regulators before inspectors arrived. The nature of that complaint is not detailed in the cited deficiency. What the inspection produced was a list of 37 problems documented across a single survey.
Thirty-seven deficiencies in one inspection is a significant number. The full scope of what inspectors found beyond the missing posting is not contained in this citation, but the volume alone describes a facility where compliance problems were not isolated to one unit or one practice. Deficiency counts at that level reflect systemic gaps, not a single oversight.
The resident rights category, under which this violation was cited, covers a range of protections that exist specifically because nursing home residents have limited power to advocate for themselves. The requirement to post contact information for state agencies and advocacy groups is one of the more basic of those protections. It costs nothing to comply. It requires only that someone print the list, keep it current, and put it somewhere residents can see it.
It was not there.
The facility's correction date of October 30 means the list, presumably, is there now. But the inspection was triggered by a complaint from someone who had already found a way to reach regulators without it. The question the posted list is meant to answer, who do I call when something is wrong here, was one that residents at Rochester Residence and Care Center were left to answer on their own for however long the posting had been missing before September 19.
How long that was, the inspection record does not say.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Rochester Residence and Care Center from 2025-09-19 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 17, 2026 · Our methodology
ROCHESTER RESIDENCE AND CARE CENTER in ROCHESTER, PA was cited for violations during a health inspection on September 19, 2025.
That absence was one of 37 deficiencies cited at the facility during the same visit.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.