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Evercare of Collinsville: Background Check Failure - IL

Healthcare Facility
Evercare Of Collinsville
Collinsville, IL  ·  1/5 stars

The administrator said she couldn't verify whether the check had ever been run.

The inspection, completed September 16, was triggered by a complaint. What inspectors found at the 614 North Summit facility was a gap that sits at the foundation of nursing home safety: a worker who had been near residents, removed under circumstances serious enough to require a safety-based separation, and no documentation that anyone had ever screened him before he was hired.

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The worker is identified in the inspection report only as V10. The nature of the safety concern that led to his removal is not specified in the report. What the report does specify is the sequence of events after inspectors arrived.

On September 9, at 11:25 in the morning, inspectors requested V10's background check materials. The next day, at 11:42 AM, the administrator, identified as V1, told them she could not find the records. She could not confirm whether the checks had been completed at all, or when, or by whom.

The day after that, on September 11 around 1:30 in the afternoon, V1 offered an explanation. She said she is responsible for background checks at the facility. She said the facility currently has no business office person. She said background checks are supposed to be completed upon hire. And then she said the quiet part plainly: they should have been completed.

Should have been. Past tense. A worker who had already been removed for safety reasons.

The facility's own abuse prevention policy, dated June 1, 2025, states that the facility "does not knowingly employ anyone who has had disciplinary action against his/her professional license, or a finding entered into the state nurse aide registry related to abuse, neglect, mistreatment or misappropriation or has been convicted of abusing, neglecting, or mistreating other people." The same policy describes a program designed to screen employees before they have contact with residents.

The problem isn't that the policy doesn't exist. The policy exists. The problem is that by the administrator's own account, the process the policy describes did not happen for at least one worker who was subsequently removed from the building under safety-related circumstances.

Background screening in nursing homes is not a bureaucratic formality. The state nurse aide registry exists precisely because some people who have harmed residents attempt to find work at other facilities. A background check is the mechanism that catches them before they reach residents again. When a facility cannot produce evidence that a check was run, it cannot know whether the person it hired had a prior finding of abuse, neglect, or mistreatment entered against their name.

Evercare of Collinsville's administrator acknowledged, on the record, to inspectors, that she is personally responsible for background checks, that the facility has no business office staff to assist her, and that the check for this particular worker had not been confirmed as completed. She did not dispute that it should have been.

The inspection report rates the level of harm as minimal harm or potential for actual harm, with few residents affected. That classification reflects the regulatory framework for this type of deficiency, not a finding that nothing bad happened. The report does not describe any specific harm to a resident connected to V10's employment. What it describes is an absence: the absence of a record, the absence of a process that was carried out, the absence of the one document that would have told the facility what it was dealing with before it handed V10 access to its residents.

The administrator's explanation, that she has no business office person and is doing it herself, points to a staffing problem inside the administrative structure of the facility, not just on the floor. Running a nursing home requires hiring, and hiring requires screening. If the person responsible for screening is also managing every other administrative function without support staff, screenings fall through the cracks. V10's screening, apparently, fell through the cracks.

The facility's prevention and prohibition program describes a "standardized methodology" for preventing abuse and neglect. A standardized methodology, by definition, should not depend on whether the administrator has time that week. It should not be skipped because a business office position is vacant. The gap between what the policy promises and what the administrator described is the story of what happened here.

V10 was removed from the facility on August 21. Inspectors requested his background check on September 9. By September 11, the administrator had confirmed it couldn't be located and acknowledged it may never have been run. That is a span of three days of inquiry to establish that a basic pre-employment requirement had not been met for a worker who was already gone, already a safety concern, already out of the building.

The residents who interacted with V10 during his employment at Evercare of Collinsville did so without the facility having verified, through the screening process it is required to maintain, that he had no prior history of abuse or neglect in his record. Whether he did or didn't have such a history, the facility didn't know. It couldn't know. It never checked.

The administrator said the checks should have been completed.

They weren't.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Evercare of Collinsville from 2025-09-16 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 28, 2026  ·  Our methodology

Quick Answer

EVERCARE OF COLLINSVILLE in COLLINSVILLE, IL was cited for violations during a health inspection on September 16, 2025.

The administrator said she couldn't verify whether the check had ever been run.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at EVERCARE OF COLLINSVILLE?
The administrator said she couldn't verify whether the check had ever been run.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in COLLINSVILLE, IL, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from EVERCARE OF COLLINSVILLE or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 145438.
Has this facility had violations before?
To check EVERCARE OF COLLINSVILLE's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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