The Broadview Center: Hygiene Care Gaps Found - WA
Inspectors investigating a complaint at The Broadview Center, located at 13023 Greenwood Avenue North, completed their review on September 16, 2025. What they found was a gap in basic hygiene care for at least two residents, documented in federal inspection records and confirmed by the facility's own administrator.
The clearest example involved Resident 5. A staff member, identified in inspection records only as Staff B, sat down with an inspector on September 11 and went through the task records together. The records showed one shower, on August 26. After that, nothing. No shower, no bed bath, no entry of any kind related to hygiene care for Resident 5 from August 12 through September 8, a stretch of 27 days.
Resident 3 faced the same problem.
The facility's administrator, identified as Staff C, spoke with inspectors on September 15. The administrator did not dispute the gaps. Instead, Staff C explained what should have happened: "If Resident 3 or Resident 5 refused care like bed baths or showers it should be documented as a refusal, otherwise the expectation was for Resident 3 and Resident 5 to receive bed baths and showers as scheduled, and as needed."
That sentence contains the problem. The refusals were not documented. Which means one of two things happened: either the residents were offered hygiene care, declined, and staff never wrote it down, or the care was never offered at all. The records cannot answer which.
Inspectors rated the violation at the lower end of the harm scale, noting minimal harm or potential for actual harm. That classification reflects the regulatory framework's acknowledgment that going without a bath for weeks is not the same as a pressure wound or a fall. But it also reflects what the records could and could not prove. When documentation disappears, so does the ability to know what a resident actually experienced.
The inspection was triggered by a complaint, not a routine survey cycle. That means someone, a resident, a family member, or a staff member, raised a concern serious enough to prompt investigators to come in. The inspection records do not identify who filed the complaint or what specifically prompted it.
What the records do show is a facility where the gap between what care was supposed to happen and what could be proven to have happened stretched across the better part of a month for at least two people. The administrator's own words set the standard clearly. The records fell short of it.
For Resident 5, the last documented shower before a 27-day silence was August 26. What the days after that looked like, whether anyone checked, whether anyone offered a warm washcloth or a change of clothes, whether anyone noticed, is not in the record. Because the record ends there.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for The Broadview Center from 2025-09-16 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 18, 2026 · Our methodology
THE BROADVIEW CENTER in SEATTLE, WA was cited for violations during a health inspection on September 16, 2025.
Inspectors investigating a complaint at The Broadview Center, located at 13023 Greenwood Avenue North, completed their review on September 16, 2025.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.