FRANKLIN, OH. Resident #31 had one word to describe the cleanliness at Momentous Health at Franklin: "nasty."
The resident told federal inspectors in September that all but one of the facility's housekeepers had recently been fired, leaving the 66-bed nursing home struggling to maintain basic sanitation standards.
When inspectors arrived on September 8, they found exactly what residents were complaining about. The floors of the 200 and 300 hallways were covered with "numerous areas of dark grey and black shoe prints, dark grey and black wheelchair trail marks, and dark grey and black marks suggestive of dried liquid drips." Dirt, grime and dust coated both halls.
Resident #4 told inspectors the floors in the common area "were not very clean" and blamed the condition on having "only one person in housekeeping for the entire building."
The lone remaining housekeeper, identified as Housekeeper #109, confirmed what residents already knew. She told inspectors she was "upset at the condition of the hallways when she arrived to begin her shift that morning." The halls hadn't been cleaned over the weekend, she said, because most of the housekeeping staff had been fired.
Three days later, inspectors discovered another safety hazard in the laundry room. All three dryers had significant lint buildup in their traps, creating a potential fire risk.
Housekeeper #126, who was working the afternoon shift on September 11, acknowledged the lint accumulation represented "a couple loads" worth of debris. She had arrived at 1:00 p.m. and was doing her first load of laundry for the day when inspectors found the clogged traps at 1:22 p.m.
The housekeeper confirmed that lint traps "should be cleaned regularly to prevent a build up of lint" — a basic fire safety measure that wasn't being followed.
The facility's own infection control policy, dated October 27, 2021, requires "safe and septic handling, washing, and storage of linens." The policy appeared to exist only on paper.
This wasn't the first time Momentous Health at Franklin had faced scrutiny over basic care standards. Federal records show the September inspection was conducted in response to multiple complaints filed against the facility. The cleanliness violations were investigated under five separate complaint numbers, suggesting an ongoing pattern of problems.
The mass firing of housekeeping staff left residents living in conditions that fell far short of federal requirements for nursing homes to maintain "a clean, sanitary, and safe environment." What should have been routine maintenance — cleaning floors, emptying lint traps — became impossible with skeleton staffing.
Resident #31's assessment proved accurate. The facility that was supposed to provide care and comfort had become, in the words of someone who lived there, simply "nasty."
The inspection findings affected not just the two residents who spoke up, but had the potential to impact all 66 people living at the facility. Dirty floors create slip hazards for elderly residents using wheelchairs and walkers. Clogged dryer vents can spark fires that spread rapidly through buildings housing vulnerable populations.
Federal inspectors classified the violations as causing "minimal harm or potential for actual harm" to residents. But for people like Resident #31 and Resident #4, who had to navigate dirty hallways daily and depend on clean linens washed in fire-hazard equipment, the impact was immediate and ongoing.
The facility's infection control policy promised safe handling of linens and sanitary conditions. Instead, residents found themselves describing their home as "nasty" while the remaining housekeeper expressed upset at conditions she couldn't single-handedly fix.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Momentous Health At Franklin from 2025-09-15 including all violations, facility responses, and corrective action plans.