Aurora Valley Care: Foot Care Failures Among 31 Violations - WA
The foot care citation, recorded under a quality of life and care category, was classified as an isolated deficiency with no actual harm documented but with potential for more than minimal harm to residents. That language, standard in federal inspection reports, means inspectors believed the failure was serious enough that residents could have been hurt, even if the record didn't show anyone had been yet.
Foot care is not a minor concern in a nursing home population. Residents in long-term care facilities are disproportionately likely to have diabetes, circulatory disease, and conditions that slow healing. Untreated nail problems, undetected wounds, or infections on the feet of someone with poor circulation can progress quickly. The foot care deficiency at Aurora Valley Care was one finding among 31, which raises a broader question about the overall standard of care residents were receiving when inspectors arrived.
The inspection was triggered by a complaint, meaning someone, a resident, a family member, or a staff member, contacted regulators with a concern serious enough to prompt a visit. Complaint inspections are not routine sweeps. They begin with a specific allegation, and inspectors typically find more than what brought them through the door. At Aurora Valley Care, they found 31 things worth citing.
The facility reported a correction date of October 15, 2025, one month after the inspection.
A single correction date applied to a single deficiency tells only a narrow story. It says the facility acknowledged the foot care problem and set a deadline to fix it. It says nothing about the other 30 deficiencies, what they covered, how serious they were, or whether the residents living at Aurora Valley Care during the month between the inspection and the reported correction date received the care they needed.
Thirty-one deficiencies in one inspection is a significant number. Most nursing home inspections turn up some findings. A handful of citations is common. But 31 citations from a single complaint inspection reflects a facility where inspectors found problems across multiple areas of care and operations, not a single lapse or an isolated incident.
The foot care finding sits in a category the federal government labels quality of life and care deficiencies. That category covers the daily experience of living in a nursing home, the things that don't always make headlines but that shape whether a person feels cared for or neglected. Nails trimmed. Feet examined. Skin checked. These are not complicated interventions. They require time, attention, and staff who show up and do the work.
When those things don't happen, the people most affected are often the least able to say so. Residents in long-term care facilities are frequently elderly, frequently cognitively impaired, and frequently dependent on the staff around them to notice what they cannot report themselves. A resident who cannot feel their feet, or who cannot communicate discomfort, relies entirely on someone else to look.
Aurora Valley Care told regulators the foot care problem would be corrected by October 15. Whether it was, and whether the other 30 deficiencies were addressed with equal urgency, is not reflected in the inspection record reviewed for this report.
What the record does show is a facility that, on September 15, 2025, was not meeting the standard for appropriate foot care for at least one resident, and that inspectors who came to investigate a complaint found enough additional problems to fill a 31-deficiency report before they left.
The residents of Aurora Valley Care were still living there when inspectors walked out the door.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Aurora Valley Care from 2025-09-15 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 20, 2026 · Our methodology
AURORA VALLEY CARE in SPOKANE, WA was cited for violations during a health inspection on September 15, 2025.
Foot care is not a minor concern in a nursing home population.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.