WeCare South Hills: Missing Resident Rights Postings - PA
The facility sits on Village Drive in Canonsburg, a borough about 20 miles south of Pittsburgh. When inspectors walked through its three nursing units during observations on August 21 and 22, they found the same problem repeated in each one.
In the Bird Room, the main common area near the dining room, the posted information left out the address and email contact for Adult Protective Services entirely. It also left out contact information for the Office of the State Long-Term Care Ombudsman, the state agency that exists specifically to investigate complaints from nursing home residents and their families. The Grievance Officer contact for the facility itself was also incomplete there.
In Solarium C and Solarium E, the two other common areas inspectors checked, the posted contact information for the facility's own Grievance Officer was simply wrong.
Three units. Three failures.
The information that was missing or incorrect is not incidental. Adult Protective Services investigates allegations of abuse, neglect, and exploitation of vulnerable adults. The Long-Term Care Ombudsman program is often the first call a resident or family member makes when something has gone wrong inside a facility and they don't know where to turn. The Grievance Officer is the person inside the building designated to hear complaints directly. Posting accurate contact information for all three, in places residents can actually see it, is a basic requirement under Pennsylvania law.
On the afternoon of August 22, at approximately 2:50 p.m., inspectors sat down with the Nursing Home Administrator and the Director of Nursing. Both confirmed what the observations had already shown: the facility had failed to post complete contact information for Adult Protective Services and the Long-Term Care Ombudsman in one common area, and had failed to list a current, accurate contact for the Grievance Officer in two of the two remaining areas.
There was no dispute about what had happened. The administrator and director of nursing agreed it was wrong.
CMS rated the violation at the level of minimal harm or potential for actual harm, and noted it affected few residents. The inspection was triggered by a complaint.
What the rating doesn't capture is the specific way this kind of failure works. A resident who wants to report something, whether it's a concern about their care, a question about their rights, or something more serious, has to know who to call. That information is supposed to be on the wall. At WeCare at South Hills, across all three nursing units, it either wasn't there or pointed somewhere it shouldn't have.
The facility's plan of correction was not included in the documents reviewed.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Wecare At South Hills Rehabilitation and Nrsg Ctr from 2025-09-12 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: June 28, 2026 · Our methodology
WECARE AT SOUTH HILLS REHABILITATION AND NRSG CTR in CANONSBURG, PA was cited for violations during a health inspection on September 12, 2025.
The facility sits on Village Drive in Canonsburg, a borough about 20 miles south of Pittsburgh.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.