Roseville Point Health: Staff Stole From Resident - CA
That is what a resident at Roseville Point Health & Wellness Center told the facility's Director of Nursing, and what federal inspectors documented during a complaint inspection on September 12, 2025. A staff member identified in the report only as MRC had borrowed money from the resident using her debit card. When the resident later saw her bank statements, she cried.
The Director of Nursing did not dispute any of it. "This is very unfortunate," she told inspectors.
The inspection resulted in a citation at the actual harm level, meaning investigators concluded the resident suffered real injury, not merely the risk of it. Financial exploitation of a nursing home resident, a person who depends on facility staff for daily care and lives within the walls of an institution they cannot easily leave, qualifies as abuse under federal standards. Inspectors cited the facility under F0602, the tag covering abuse, neglect, and exploitation.
What the report describes is not complicated. MRC, a staff member whose full name and title are not disclosed in the inspection documents, approached the resident and borrowed money using her debit card. The resident gave MRC both the card and the PIN. At some point, the resident saw her bank statements and realized the amount taken was far beyond what she had anticipated. She told the Director of Nursing that she had made a mistake. She did not know MRC was going to take that much.
The Director of Nursing told inspectors that the resident was consistent in her account. She cried when she saw what had happened to her money.
Roseville Point's own written policies define exactly what occurred. The facility's abuse prevention policy, last revised in May 2025, states that exploitation means taking advantage of a resident for personal gain, using manipulation, intimidation, threats, or coercion. The same policy defines financial abuse as the deliberate misplacement, exploitation, or wrongful, temporary, or permanent use of a resident's belongings or money without the resident's consent.
The facility's policy also states, plainly, that it does not condone any form of resident abuse, neglect, misappropriation of resident property, exploitation, or mistreatment.
The Director of Nursing told inspectors that the facility has a zero tolerance policy. Her exact words, as recorded in the inspection report: the expectation is to ensure residents are free from any type of abuse, and the expectation is to protect residents from any type of abuse including financial abuse.
Those words sit beside the fact that one of the facility's own staff members used a resident's debit card and PIN to take money from her account.
The inspection report does not say how much money was taken. It does not identify the resident beyond the designation Resident 1. It does not say whether MRC was terminated, suspended, or reported to law enforcement. It does not say whether the money was ever returned. It does not say how the resident first came to trust MRC enough to hand over her card, or how long the two had known each other, or what MRC told the resident when asking to borrow money.
What it says is that the resident cried when she saw the bank statements.
Nursing home residents are, by the circumstances of their lives, particularly exposed to financial exploitation. Many depend on staff for transportation, communication, and daily decision-making. Some have cognitive impairments that make it harder to track transactions or recognize when something has gone wrong. Others are simply isolated, and the people who bring their meals and help them dress become, over time, the people they trust.
The inspection report does not specify whether Resident 1 has a cognitive impairment or any condition that affected her judgment. What it does say is that she described giving MRC the card and PIN, and that she later said she made a mistake. She did not know how much would be taken.
The Director of Nursing learned about the situation because the resident told her. The report does not say when that conversation happened relative to the transactions themselves, only that MRC had borrowed the money a couple of months ago, as reported to the DON by the resident. The inspection took place September 12, 2025.
Roseville Point Health & Wellness Center is a licensed skilled nursing facility in Roseville, California. The complaint inspection that produced this citation was not a routine survey. Someone filed a complaint, and investigators came. The report does not identify who filed it.
The facility's abuse prevention policy was revised twice in roughly a year, once in May 2024 and again in May 2025. The 2025 revision was in place at the time of the inspection. Its language is direct and its definitions are broad enough to cover precisely what happened to Resident 1. The gap between that policy and what MRC did is not a gap in the written rules. It is a gap in what actually happened inside the building.
The Director of Nursing called it very unfortunate.
The resident called it a mistake. Her mistake, for trusting someone who worked in the place where she lived.
She cried when she saw the bank statements.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Roseville Point Health & Wellness Center from 2025-09-12 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 20, 2026 · Our methodology
Roseville Point Health & Wellness Center in Roseville, CA was cited for violations during a health inspection on September 12, 2025.
A staff member identified in the report only as MRC had borrowed money from the resident using her debit card.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.