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Knollwood Healthcare: Accident Hazard Failures - AL

Healthcare Facility
Knollwood Healthcare
Mobile, AL

That was September 5, 2025. The x-ray didn't happen until September 9.

When inspectors questioned the facility's registered nurse practitioner on September 11, she said she first learned about the resident, identified in the report as RI #20, on the morning of September 9, when she received a call reporting bruising, swelling, and a fracture. She wrote an order to send the resident out for evaluation. She had not been contacted four days earlier.

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She was direct about what should have happened. If a resident reported being run over by a wheelchair and staff observed swelling, she said, she would expect the facility to conduct an x-ray and inform her of the results.

Nobody had.

The Director of Nursing told inspectors the x-ray was performed at the facility on September 9, beginning at 10:00 AM. Results came back at 1:30 PM. The resident had a broken tibia. The DON said she then informed the doctor.

It was only during the facility's own investigation, after the fracture was already confirmed, that CNA #5 reported the resident's leg had been swollen on September 5.

Federal inspectors cited Knollwood under F0689, the tag covering protection from accident hazards and supervision, at a level of minimal harm or potential for actual harm. The citation was tied to Incident #2612850.

The resident spent at least four days with a fractured tibia before the facility ordered imaging. Whether they were in pain during those four days, and what care they received, the inspection report does not say.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Knollwood Healthcare from 2025-09-11 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: August 7, 2026  ·  Our methodology

Quick Answer

KNOLLWOOD HEALTHCARE in MOBILE, AL was cited for violations during a health inspection on September 11, 2025.

The x-ray didn't happen until September 9.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at KNOLLWOOD HEALTHCARE?
The x-ray didn't happen until September 9.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in MOBILE, AL, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from KNOLLWOOD HEALTHCARE or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 015463.
Has this facility had violations before?
To check KNOLLWOOD HEALTHCARE's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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