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White Sulphur Springs Center: Menu Violations - WV

Healthcare Facility
White Sulphur Springs Center
White Sulphur Spring, WV  ·  3/5 stars

Federal health inspectors cited White Sulphur Springs Center in September 2025 for failing to ensure its menus met the nutritional needs of residents, were prepared in advance, were actually followed, and were reviewed by a dietician. The deficiency, tagged under the nutrition and dietary category, was one of nine violations found during the complaint inspection conducted on September 10.

Inspectors classified the violation at Scope/Severity Level E, meaning they identified a pattern of the problem across the facility, not an isolated incident. No actual harm to residents was documented, but inspectors determined there was potential for more than minimal harm.

That distinction matters. A pattern means this wasn't a single missed meal or a one-time substitution. Something systemic was off between what the facility planned to serve and what residents were actually getting, or between what the menus required and what a dietician was confirming was nutritionally adequate.

Nursing home residents are not a population that can easily compensate for nutritional gaps. Many are elderly, managing chronic illness, recovering from surgery or injury, or living with conditions that affect appetite and absorption. A meal plan that isn't followed, or that hasn't been reviewed by someone qualified to evaluate it, isn't a clerical problem. It's a care problem.

The facility reported a correction date of October 21, 2025, roughly six weeks after the inspection.

White Sulphur Springs Center was not cited for a single dramatic failure. There was no documented resident who lost dangerous amounts of weight, no emergency tied directly to a missing meal. The inspection record shows a pattern, not a crisis. But patterns in dietary care have a way of becoming crises slowly, in ways that don't always get traced back to their origin.

The nine total deficiencies cited during this inspection suggest the dietary finding wasn't an outlier. Inspectors arrived at this facility on a complaint and left with a list. The nutritional menu violation was one item on it.

What the inspection does not say is as notable as what it does. It does not say how long the pattern had been occurring. It does not say how many residents were affected or which meals were involved. It does not say whether the dietician review had lapsed entirely or was simply inconsistent. The report captures a moment, a finding, a severity level, and a correction date. The texture of daily life in the dining room, what residents were actually eating and what they were supposed to be eating, isn't recorded there.

The facility's own correction timeline gives it until late October to resolve what inspectors found in early September. Whether that correction holds, and whether the other eight deficiencies cited in the same inspection reflect deeper operational problems, remains an open question.

For the residents eating meals at White Sulphur Springs Center during the period inspectors flagged, the gap between a planned menu and a followed one may have been invisible. That's often how it works. No one announces that the dietician hasn't signed off, or that what's on the tray doesn't match what was prepared in advance. The food arrives. Residents eat it, or they don't. The paperwork problem stays in the back of the house.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for White Sulphur Springs Center from 2025-09-10 including all violations, facility responses, and corrective action plans.

Additional Resources

Editorial Standards & Data Disclosure

Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.

Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.

Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.

Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: September 25, 2026  ·  Our methodology

Quick Answer

WHITE SULPHUR SPRINGS CENTER in WHITE SULPHUR SPRING, WV was cited for violations during a health inspection on September 10, 2025.

The deficiency, tagged under the nutrition and dietary category, was one of nine violations found during the complaint inspection conducted on September 10.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at WHITE SULPHUR SPRINGS CENTER?
The deficiency, tagged under the nutrition and dietary category, was one of nine violations found during the complaint inspection conducted on September 10.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in WHITE SULPHUR SPRING, WV, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from WHITE SULPHUR SPRINGS CENTER or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 515100.
Has this facility had violations before?
To check WHITE SULPHUR SPRINGS CENTER's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.