Morgantown Heights of Journey: Care Plan Failures - WV
The inspection, completed September 10, 2025, was triggered by a complaint. Inspectors cited the facility for 14 separate deficiencies. One of them, tagged under the federal category covering resident assessment and care planning, documented that the facility had failed to develop and implement complete care plans that addressed residents' needs with measurable actions and timetables.
That last part matters. A care plan without a timetable is not a plan. It is a list of intentions. A care plan without measurable actions gives nursing staff no way to know whether anything they are doing is working. When inspectors assigned this deficiency a scope and severity level of E, they were saying it was not a one-time mistake involving a single resident. It was a pattern.
No actual harm was documented in the inspection record. Federal inspectors nonetheless rated the deficiency as carrying potential for more than minimal harm, which is the standard that separates a technical paperwork problem from something that can hurt people. The distinction matters because care plans are how facilities communicate across shifts, across disciplines, across the weeks and months a resident may spend inside a building. A licensed nurse who comes on at 7 a.m. is supposed to be able to look at a care plan and know what this resident needs, what has been tried, what worked, and what did not. When that document is incomplete, the nurse is guessing.
The facility reported it corrected the deficiency as of October 8, 2025, roughly four weeks after inspectors left the building.
Morgantown Heights of Journey is not the only nursing home in West Virginia to receive this type of citation, and care planning deficiencies are among the more common findings in federal inspections nationally. That context does not make the pattern finding less significant. A scope of E means inspectors identified more than one or two residents affected. It means the failure was not an outlier. It was how things were running.
The September inspection produced 13 other deficiencies alongside the care planning citation. The full scope of those findings, taken together, describes a facility that inspectors had reason to examine closely enough to document problems across a wide range of areas. A complaint inspection is not a routine visit. Someone contacted federal authorities and said something was wrong. Inspectors arrived and found 14 things to cite.
What a care plan is supposed to do is deceptively simple in concept. A resident comes in with a set of conditions, a history, a set of risks. The facility is supposed to assess all of that and then write down, specifically, what staff will do about each need, when they will do it, and how anyone reading the document will be able to tell whether it is working. If a resident is at risk of falling, the care plan should say what interventions are in place, not just that fall risk has been noted. If a resident has difficulty swallowing, the care plan should specify what diet modifications are in use and who is responsible for monitoring them.
When inspectors find a pattern of incomplete care plans, it usually means one of several things: the facility is understaffed and care planning is falling behind, the staff responsible for writing plans lack the training or time to do it properly, or the facility's internal review processes are not catching the gaps before they accumulate. The inspection report does not say which of those was true at Morgantown Heights of Journey. It says the pattern existed.
The facility told federal regulators it had corrected the problem by October 8. Whether that correction holds, and whether the 13 other deficiencies cited during the same inspection have been addressed, will become clearer when inspectors return. For the residents who were living at Morgantown Heights of Journey in September, the question of whether their care plans were complete was not abstract. It determined whether the people caring for them knew what they needed.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Morgantown Heights of Journey from 2025-09-10 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 30, 2026 · Our methodology
MORGANTOWN HEIGHTS OF JOURNEY in MORGANTOWN, WV was cited for violations during a health inspection on September 10, 2025.
The inspection, completed September 10, 2025, was triggered by a complaint.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.