Park Terrace Care Center: Roach Infestation Found - NY
A federal complaint inspection on September 9, 2025, documented a cockroach infestation in the Unit 4 staff bathroom at Park Terrace Care Center. The finding affected some residents, according to the inspection report.
The Director of Nursing, interviewed at 12:30 that afternoon, described a system that should have caught this. The exterminator comes once a week, she said. Any pest sightings get addressed right away.
The Administrator told a different story twenty minutes later, or at least a more complicated one. Same exterminator for years. No history of pest control issues. No explanation for why roaches were now showing up.
"They do not have an answer as to the recent roach sights," the inspection report states, summarizing what the Administrator told inspectors, "but will be switching pest control companies."
That admission sits at the center of what the inspection uncovered. Not a facility that was unaware of a problem and scrambling to understand it, but one where the person in charge could not account for a breakdown in a system they had just described as reliable. Weekly exterminator visits. Immediate response to any sightings. And still, roaches in a bathroom on Unit 4.
The inspection was triggered by a complaint, meaning someone, a resident, a family member, or a staff member, reported the problem before inspectors arrived. The report does not identify who made the complaint or when the roaches were first spotted. It does not say how long the infestation had been present before it was reported to the Maintenance Department, or whether maintenance had flagged it internally before that.
What the report does say is that the violation falls under New York State health code and that the level of harm was classified as minimal harm or potential for actual harm. That classification is the lowest tier on the federal harm scale. It does not mean harmless. Cockroaches carry bacteria and can contaminate surfaces in a facility where residents already have compromised immune systems, open wounds, or conditions that make infection harder to fight off.
The Director of Nursing's description of the pest control protocol, weekly visits and immediate response to sightings, raises a question the inspection report does not answer. If sightings are addressed right away, who saw the roaches in the Unit 4 staff bathroom before the complaint was filed, and what was done? The Administrator's decision to switch exterminator companies suggests the current vendor's response, whatever it was, had not resolved the problem.
Staff bathrooms are not resident rooms. But they are not sealed off from the rest of a facility either. Staff move between the bathroom and the unit, between the unit and resident rooms, between resident rooms and dining areas. The inspection report notes that some residents were affected, without specifying how.
Park Terrace Care Center is a nursing home in the Corona neighborhood of Queens. The September 9 inspection was a complaint investigation, not a standard annual survey. The roach finding appears on page nine of nine in the inspection document, the last item in the report.
The Administrator's plan, as of the afternoon of September 9, was to find a new exterminator. Whether that had happened by the time the report was finalized, the document does not say.
What it leaves behind is a facility whose top administrator, when asked directly about cockroaches in a staff bathroom, said they had no answer.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Park Terrace Care Center from 2025-09-09 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 23, 2026 · Our methodology
Park Terrace Care Center in Corona, NY was cited for violations during a health inspection on September 9, 2025.
A federal complaint inspection on September 9, 2025, documented a cockroach infestation in the Unit 4 staff bathroom at Park Terrace Care Center.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.