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Ridgewood Living & Rehabilitation: Vaccine Policy Failures - NC

Healthcare Facility
Ridgewood Living & Rehabilitation Center
Washington, NC  ·  2/5 stars

That finding, cited September 5, was one of 11 deficiencies inspectors recorded during the visit.

The vaccination lapse fell under infection control, the category governing how nursing homes protect residents from the kinds of illnesses that move quickly through shared spaces and hit older, medically fragile people the hardest. Flu and pneumonia are not abstract threats in that population. They are among the leading causes of hospitalization and death for nursing home residents, and vaccination is one of the most direct tools a facility has to slow that.

Ridgewood did not have the policies in place to do it consistently.

Inspectors classified the deficiency at scope and severity level D, meaning it was isolated and caused no documented harm. But level D does not mean harmless. It means inspectors found potential for more than minimal harm, a threshold that exists precisely because the absence of a system creates conditions for failure before anyone notices.

The distinction matters. A facility without working vaccination policies does not necessarily have unvaccinated residents. But it does not have a reliable mechanism to ensure residents are offered vaccines, that refusals are documented, that medical contraindications are tracked, or that staff know what to do when flu season arrives. The policy is the infrastructure. Without it, what gets done depends on whoever happens to remember.

Ridgewood reported correcting the deficiency by September 24, nineteen days after the inspection closed.

What that correction looked like, what was written, who reviewed it, and whether the policies now in place are being followed, the inspection report does not say. Correction dates in CMS filings reflect what a facility tells regulators it has done. They are not independent verification.

The vaccination finding was not the only problem inspectors documented. Eleven deficiencies in a single inspection is a significant number for a facility of any size. The report does not detail the other ten in this filing, but their presence places the vaccination lapse in a broader context. A facility that accumulates eleven citations in one visit is not a facility where one policy slipped through a crack. It is a facility where multiple systems were not working at the same time.

Nursing homes in North Carolina, like those across the country, are required to offer flu and pneumonia vaccines to every resident and to document the outcome. That process requires written policies, staff training, and consistent follow-through across a resident population that turns over regularly, that includes people who cannot advocate for themselves, and that is precisely the group for whom a missed vaccine carries the most consequence.

Inspectors found Ridgewood had not built that process into its operations.

The facility is a complaint-driven inspection, meaning the September visit was triggered by a complaint, not a routine survey cycle. That context shapes what inspectors were looking for and what they found. Complaint inspections tend to be targeted, and findings that emerge from them often reflect conditions that had been present long enough for someone, a resident, a family member, a staff member, to decide to report them.

Ridgewood's inspection record, the full scope of what those eleven deficiencies represent, will inform whether regulators treat the September findings as a correction or a pattern.

For now, the facility says it fixed the vaccination policy problem in under three weeks. Flu season does not wait for paperwork to catch up.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Ridgewood Living & Rehabilitation Center from 2025-09-05 including all violations, facility responses, and corrective action plans.

Additional Resources

Editorial Standards & Data Disclosure

Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.

Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.

Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.

Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: September 25, 2026  ·  Our methodology

Quick Answer

Ridgewood Living & Rehabilitation Center in Washington, NC was cited for violations during a health inspection on September 5, 2025.

That finding, cited September 5, was one of 11 deficiencies inspectors recorded during the visit.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at Ridgewood Living & Rehabilitation Center?
That finding, cited September 5, was one of 11 deficiencies inspectors recorded during the visit.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in Washington, NC, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from Ridgewood Living & Rehabilitation Center or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 345228.
Has this facility had violations before?
To check Ridgewood Living & Rehabilitation Center's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.