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Querencia at Barton Creek: Immediate Jeopardy Safety - TX

Healthcare Facility
Querencia At Barton Creek
Austin, TX  ·  4/5 stars

The violations centered on staff failure to use gait belts during transfers and ambulation with residents who required assistance. CNA A, who was terminated from the facility on August 7, 2025, had been providing care without following established safety protocols designed to prevent falls and injuries.

Federal inspectors determined the immediate jeopardy on September 3, 2025, at 7:17 PM. The facility's administrator received notification that same evening along with a template requiring immediate corrective action.

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The inspection revealed systematic failures in following care plans. Facility policy explicitly states that team members must follow care plans exactly as written, with disciplinary action for violations that "may result in potential harm to the resident." The policy also specifies that failure to follow the plan of care constitutes neglect.

Gait belts are required safety equipment for residents needing one-person or two-person assistance during transfers and walking. The belts provide staff with a secure grip to help prevent falls during movement. Without them, both residents and staff face increased risk of injury during routine care activities.

On September 3, a registered nurse assessed Resident #1 for changes in condition and acute pain following the safety violations. No new medical orders were obtained after the assessment, and results were documented in the resident's electronic health record.

The facility's response included immediate assessments of all current residents by nursing staff on September 3. No negative findings were noted during these evaluations, and the medical director was notified but issued no new orders.

CNA C received one-on-one education from the director of nursing on September 3 about proper gait belt use during resident ambulation. The aide performed a return demonstration, verbalized understanding of the requirements, and signed acknowledgement of the training.

The executive director conducted an audit of all resident rooms on September 3 to ensure each had at least one gait belt hanging on the bathroom door. Additional belts were available in the central supply area for staff use.

The facility's plan of removal was accepted by inspectors on September 5, 2025, at 10:08 AM. This acceptance indicated that immediate safety concerns had been addressed through the corrective actions taken.

Family members of the affected resident were notified on September 4 by the administrator about the alleged deficiencies and the facility's plan of correction. This notification came one day after the immediate jeopardy determination.

The violations highlight ongoing challenges in nursing home staffing and supervision. When assistants fail to follow basic safety protocols, residents face immediate physical danger during routine daily activities like getting out of bed or walking to the bathroom.

Care plan compliance represents a fundamental aspect of nursing home operations. These plans specify exactly how each resident should be assisted based on their individual mobility limitations, medical conditions, and fall risk factors.

The facility's policy allows staff to provide more assistance than specified in care plans but never less. This flexibility recognizes that residents may have particularly difficult days requiring additional support, but establishes a safety floor below which care cannot drop.

On-call nurse managers must be notified immediately when staff observe that care plans are not being followed or need updates. This requirement creates a reporting system designed to catch and correct safety violations before they result in resident harm.

The immediate jeopardy finding represents the most serious level of violation in federal nursing home regulations. This designation is reserved for situations where inspectors determine that residents face imminent risk of serious injury, harm, or death.

Querencia at Barton Creek's location in Austin places it under Texas state oversight in addition to federal Medicare and Medicaid regulations. The facility serves residents requiring various levels of long-term care and rehabilitation services.

The September inspection was conducted in response to a complaint, indicating that concerns about safety practices at the facility had been reported to state authorities. Complaint investigations often focus on specific incidents or patterns of care that differ from routine annual inspections.

Documentation in electronic health records played a key role in the facility's response to the violations. Proper documentation helps establish that corrective actions were taken and residents received appropriate medical evaluations following safety incidents.

The termination of CNA A occurred before the immediate jeopardy determination, suggesting the facility had identified problems with the aide's performance prior to the federal inspection. However, the continued violations by other staff indicated broader training and supervision issues.

Central supply management emerged as part of the solution, with additional gait belts made available beyond the minimum one-per-room requirement. This approach recognizes that safety equipment must be readily accessible when staff need it during care activities.

The facility's acceptance of the immediate jeopardy finding and rapid implementation of corrective measures helped resolve the most serious safety concerns within two days of the initial determination.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Querencia At Barton Creek from 2025-09-05 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 20, 2026  ·  Our methodology

Quick Answer

Querencia at Barton Creek in Austin, TX was cited for immediate jeopardy violations during a health inspection on September 5, 2025.

The violations centered on staff failure to use gait belts during transfers and ambulation with residents who required assistance.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at Querencia at Barton Creek?
The violations centered on staff failure to use gait belts during transfers and ambulation with residents who required assistance.
How serious are these violations?
These are very serious violations that may indicate significant patient safety concerns. Federal regulations require nursing homes to maintain the highest standards of care. Families should review the full inspection report and consider whether this facility meets their safety expectations.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in Austin, TX, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from Querencia at Barton Creek or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 676198.
Has this facility had violations before?
To check Querencia at Barton Creek's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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