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Mountain View Health: Illegal Discharge Violations - TX

Healthcare Facility
Mountain View Health & Rehabilitation
El Paso, TX  ·  1/5 stars

Mountain View Health & Rehabilitation discharged Resident #1 on August 9th after moving him between rooms because "he was disturbing the other resident." The administrator told inspectors the man was first sent to a local hospital, then returned that afternoon.

The administrator had a conversation with the resident's family member on the discharge day, telling her the resident "needed specialty services." He suggested the man "could be better off in a secured unit which they did not have."

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The family member decided to take the resident home.

No 30-day notice was given.

Federal regulations require nursing homes to provide written notice at least 30 days before any non-emergency discharge, explaining the reasons for the move "in a language and manner they understand." The facility must also notify the state's Long-Term Care Ombudsman.

The administrator told inspectors he planned to send the ombudsman a list of discharges "once a month" and claimed "there was no risk of no notification" because the ombudsman would still be notified "as per their facility policy where they were going to send out the list at the end of the month."

The facility's own written policy states: "Written notice will be given to Resident/Responsible Party for all planned discharges and transfers. Unless waived by the Resident/Responsible Party, thirty (30) days written notice will be given for discharge and transfers planned."

The policy also requires the facility to "send a copy of the notice of transfer or discharge to the representative of the Office of the State LTC Ombudsman."

Neither requirement was met.

The violation occurred during a complaint inspection on September 5th. Federal inspectors found the facility failed to follow proper discharge procedures, citing minimal harm to few residents.

The 30-day notice requirement exists to give families time to find appropriate alternative care and to prevent facilities from pushing out residents they find difficult to manage. The ombudsman notification ensures an independent advocate knows when vulnerable residents are being moved.

By discharging the resident on the same day administrators decided he needed different care, Mountain View Health & Rehabilitation denied the family the planning time federal law guarantees. The resident went from needing specialized services the facility couldn't provide to being discharged home within hours.

The administrator's plan to notify the ombudsman at month's end through a batch list would have meant the state advocate learned about the discharge weeks after it happened, eliminating any opportunity to ensure the resident's rights were protected during the transfer process.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Mountain View Health & Rehabilitation from 2025-09-05 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 20, 2026  ·  Our methodology

Quick Answer

Mountain View Health & Rehabilitation in El Paso, TX was cited for violations during a health inspection on September 5, 2025.

The violation occurred during a complaint inspection on September 5th.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at Mountain View Health & Rehabilitation?
The violation occurred during a complaint inspection on September 5th.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in El Paso, TX, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from Mountain View Health & Rehabilitation or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 455471.
Has this facility had violations before?
To check Mountain View Health & Rehabilitation's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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