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Villa at Green Lake Estates: Fall Injury, No Care Plan - MI

Healthcare Facility
The Villa At Green Lake Estates
Orchard Lake, MI  ·  2/5 stars

The inspection at The Villa at Green Lake Estates, triggered by a complaint, focused on the care of a single resident identified in records as R103. He was admitted with a severe intellectual disability and a developmental disorder of speech and language. His score on the Brief Interview for Mental Status was zero, indicating severely impaired cognition. He could not reliably use a grab bar for stability.

On the evening in question, a CNA helping R103 through a brief change in the shower room called for backup because of his history of combative behavior. A second CNA came. The change was completed without incident. Staff helped him back to his room, got him into bed, and placed a call light within reach.

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At approximately 9:00 p.m., roughly an hour and a half later, a CNA entered the room to take vitals and found him on the floor, lying on his left side.

Nobody had seen him fall.

Post-fall assessment found an injury. EMS was called. R103 was taken to the hospital.

The facility completed a fall investigation. That investigation listed modifications to his plan of care: reinforce use of the grab bar, two-person assist as needed, placement of the call light, increased observation during evening hours. When inspectors checked, none of those interventions had been documented in R103's actual care plan.

The Director of Nursing told inspectors that staff had been verbally instructed to increase monitoring of the resident. Inspectors asked what that meant in concrete terms, given that the facility's standard for other residents was rounding every two hours. The DON did not have a response.

Inspectors pressed further. Evening and overnight shifts run with fewer staff in the building. Did the verbal instruction account for that? The DON did not have a response.

The DON told inspectors that R103's room location meant there was a lot of foot traffic passing by during the day. That, apparently, was part of the supervision plan.

The inspection report noted a finding of minimal harm or potential for actual harm, the lower tier of the federal harm scale. R103 had already been injured and hospitalized before inspectors arrived. The finding reflects the regulatory classification, not a judgment that nothing serious occurred.

What the record shows is a resident who needed two staff members to safely complete a basic hygiene task, whose cognition left him unable to advocate for himself or call for help, who fell and was hurt while alone in his room, and whose care plan, by the time federal inspectors reviewed it, still did not reflect the precautions the facility said it had put in place.

The investigation the DON provided offered no further explanation. The survey closed with that documentation gap unresolved.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for The Villa At Green Lake Estates from 2025-09-04 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: July 23, 2026  ·  Our methodology

Quick Answer

The Villa at Green Lake Estates in Orchard Lake, MI was cited for violations during a health inspection on September 4, 2025.

The inspection at The Villa at Green Lake Estates, triggered by a complaint, focused on the care of a single resident identified in records as R103.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at The Villa at Green Lake Estates?
The inspection at The Villa at Green Lake Estates, triggered by a complaint, focused on the care of a single resident identified in records as R103.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in Orchard Lake, MI, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from The Villa at Green Lake Estates or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 235489.
Has this facility had violations before?
To check The Villa at Green Lake Estates's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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