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Southwood Healthcare Center: Insulin Timing Failures - IN

Healthcare Facility
Southwood Healthcare Center
Terre Haute, IN  ·  1/5 stars

The admission came during a September 4 complaint inspection. Inspectors reviewed the medication administration record for a resident receiving Lispro insulin, a fast-acting insulin typically timed to meals, and found two documented late administrations within the first two days of the month.

On September 1, a dose scheduled for 7:30 in the morning was not recorded as given until 9:02 a.m., nearly an hour and a half after it was due. On September 2, a 4:30 p.m. dose was logged at 6:10 p.m., an hour and forty minutes behind schedule.

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Whether those delays reflect when the insulin was actually given, or only when a nurse got around to charting it, is precisely the problem.

Registered Nurse 6 told inspectors she would often get insulin administered on time, but would not always document it at the time of administration. On the medication record, she said, it would therefore appear as if the medication was given late. She offered this as a partial explanation, not as reassurance. If her documentation was routinely delayed, the record showing a 9:02 a.m. administration could mean the dose was given at 7:30 and logged late, or it could mean the dose was genuinely given at 9:02. The record does not distinguish between those two possibilities. Neither scenario is acceptable.

Licensed Practical Nurse 5 described a separate structural problem. Qualified Medication Aides, she explained, are not permitted to give insulin injections. On halls where a QMA was the primary medication staff, a licensed nurse had to cross over to administer insulin. That nurse, LPN 5 said, could struggle to get the insulin given on time if she did not manage her time well.

The Director of Nursing, when interviewed at 10:31 a.m. on the day of the inspection, said staff should document medication administration at the time it is given. Forty-five minutes later, the DON handed inspectors a copy of the facility's own medication administration policy, dated December 2024, which states that documentation must be current and must follow accepted standards of nursing practice.

The policy was not in dispute. The practice was.

Lispro insulin is prescribed with timing in mind. It is designed to act quickly, and when given to manage blood sugar around meals, the window matters. A dose that arrives ninety minutes late is not the same as a dose given on schedule, and a record that cannot accurately reflect when a dose was given offers no way to evaluate whether a resident's glucose was being managed safely.

Inspectors rated the harm level as minimal or potential for actual harm and noted that few residents were affected. The citation was tagged under F0842, which covers the accuracy and completeness of medical records.

What the inspection record leaves open is the question of how long this pattern had been running. The policy the DON provided was dated December 2024. The inspection took place in September 2025. LPN 5 described the staffing arrangement with QMAs as an ongoing condition, not a one-day gap. RN 6 described her documentation habits as something she would often do, not something that happened once.

The medication administration record, as the facility's own policy notes, is a legal document. At Southwood, it was also, at least sometimes, a record of when a nurse found time to write something down.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Southwood Healthcare Center from 2025-09-04 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 30, 2026  ·  Our methodology

Quick Answer

SOUTHWOOD HEALTHCARE CENTER in TERRE HAUTE, IN was cited for violations during a health inspection on September 4, 2025.

The admission came during a September 4 complaint inspection.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at SOUTHWOOD HEALTHCARE CENTER?
The admission came during a September 4 complaint inspection.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in TERRE HAUTE, IN, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from SOUTHWOOD HEALTHCARE CENTER or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 155484.
Has this facility had violations before?
To check SOUTHWOOD HEALTHCARE CENTER's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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