Woodhaven Health & Rehab: Missed Appointments for Disabled Residents - PA
Not delayed. Not rescheduled. Not scheduled at all.
The admission came during a complaint inspection at the 2400 McGinley Road facility. Inspectors found the problem affected one of three residents with intellectual disabilities whose records they reviewed. That resident had ordered appointments on the books, services that someone with authority had determined were medically necessary, and the facility had not followed through on arranging them.
The administrator confirmed it.
Residents with intellectual disabilities living in nursing homes occupy a particularly complicated position. They often cannot self-advocate in the way other residents might. They cannot always identify when a service they were promised has gone missing, or flag for a family member that an appointment was supposed to happen and never did. The system around them, the care plans, the scheduled appointments, the social services coordination, is supposed to catch what they cannot catch themselves. At Woodhaven, that system failed.
The inspection cited violations across nursing services, social services, resident rights, and facility management. The breadth of the regulatory citations, spanning responsibilities that touch the administrator, the nursing staff, and the social services department, suggests this was not a single person's oversight. Ordered appointments require someone to make the referral, someone to follow up, someone to confirm, and someone to document. At each of those steps, for this resident, nothing happened.
Pennsylvania's inspection record lists the level of harm as minimal harm or potential for actual harm, and the number of residents affected as few. Those are the lowest tiers on CMS's scale. They do not mean nothing went wrong. They mean inspectors did not find, at the time of the visit, that the resident had already suffered a documentable injury as a result of the missed appointments. What they did find was a resident who had been waiting, without knowing it, for care that was never coming.
The facility's plan of correction was not included in the inspection materials reviewed. Woodhaven did not respond to a request for comment by publication time.
What the record does not say is how long the appointments had been outstanding before the complaint was filed, or who filed the complaint, or what the ordered services were. The inspection narrative is brief. It does not name the resident. It does not describe what kind of specialist or service had been ordered, or what the resident's condition required that those services address.
What it says is that the administrator confirmed the failure. That is not a disputed finding. That is not a case where the facility pushed back and inspectors disagreed. The person responsible for the operation of Woodhaven Health & Rehab Center sat across from a federal inspector and acknowledged that a resident with an intellectual disability had ordered appointments that the facility never scheduled.
That resident is still there.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Woodhaven Health & Rehab Center from 2025-09-03 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 26, 2026 · Our methodology
WOODHAVEN HEALTH & REHAB CENTER in MONROEVILLE, PA was cited for violations during a health inspection on September 3, 2025.
The admission came during a complaint inspection at the 2400 McGinley Road facility.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.