Maple Crest Health Center: Food Safety Violations - NE
Inspectors watched it happen.
On August 28, 2025, the aide identified in inspection records as DA-E worked the serving line through the noon meal. At 11:51 AM, DA-E put on clean gloves and started plating food: brisket with tongs, a bun, a baked potato. Then came the hamburgers. DA-E opened the heating unit door with the gloved hand, grabbed a hamburger bun directly with that same gloved hand, used tongs for the hamburger itself, and set the plate on the tray. No handwashing. No glove change. DA-E then reached back into the heating unit and returned the container of hamburgers to the shelf with those same gloves.
At 12:08 PM, DA-E touched a pair of glasses they were wearing and rubbed the right side of their face.
The gloves stayed on. The meal service continued.
By 12:38 PM, DA-E was plating hot dogs and hamburgers for a new round of residents. Same gloves. DA-E opened the refrigerator next to the serving line, reached in with the gloved hand, and pulled out two pieces of cheese, placing them directly onto hamburger buns. Tongs for the potatoes. Plates on the tray. Done.
Inspectors noted that the same pair of gloves was used through the entire meal service. No changing of gloves or handwashing was identified.
The Director of Dietary Services confirmed to inspectors that afternoon that staff were supposed to wash their hands between glove changes. The facility's registered dietician went further: staff were required to wash hands at the start of every shift, after returning from break or the bathroom, before putting on clean gloves, and after removing soiled ones. A clean pair of gloves was required any time a gloved hand touched another surface before returning to ready-to-eat food.
DA-E had touched the heating unit door. The refrigerator handle. Their own face. The gloves never came off.
The problem wasn't limited to the serving line.
At 11:00 AM that same morning, inspectors walked into the food prep area and found two layers of bowls of watermelon sitting on a rack, uncovered, waiting for the noon meal. Directly to the right of the rack sat three trash cans. While inspectors watched, a staff member identified as PC-D threw garbage into those cans with the watermelon sitting open beside them. To the left of the rack, soiled breakfast plates, cups, and silverware were being sorted, with food scraps and liquids being dumped into a bucket right next to the uncovered fruit.
At 11:05 AM, PC-D pulled the garbage bags out of the cans next to the watermelon.
The registered dietician confirmed that food waiting to be served was supposed to be covered and not stored next to hazardous material.
A separate thread of the inspection pointed to a monitoring failure that had been running for months. Inspectors pulled the refrigerator temperature logs for resident personal refrigerators on multiple units and found gaps that stretched across most of the summer.
In July, morning temperatures went unrecorded on ten separate dates. In August, the gaps widened. On one unit, morning temperatures were missing for twenty days straight, from August 13 through August 31. Evening readings were skipped on seven additional dates that same month. A second unit showed its own pattern of missed mornings and evenings scattered across August, with some gaps running on consecutive days.
The Director of Nursing confirmed on September 2 that temperatures were supposed to be checked daily on all resident personal refrigerators across the separate units. The facility's own policy, revised as recently as June 2024, required each refrigerator to be kept between 34 and 40 degrees Fahrenheit and logged every day.
For stretches of two and three consecutive days at a time, nobody recorded whether the food residents kept in those refrigerators was safe to eat.
The inspection was filed as a complaint. The level of harm was listed as minimal harm or potential for actual harm. The residents affected: many.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Maple Crest Health Center from 2025-09-03 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 25, 2026 · Our methodology
Maple Crest Health Center in Omaha, NE was cited for violations during a health inspection on September 3, 2025.
On August 28, 2025, the aide identified in inspection records as DA-E worked the serving line through the noon meal.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.