Wabasso Restorative Care Center: Survey Records Hidden - MN
The resident, identified in inspection records only as R5, has moderately impaired cognition according to a mental status assessment completed in August 2025. On August 27, at 3:50 in the afternoon, he told inspectors he wanted to review the surveys the state had conducted at the facility. He just didn't know where they were kept.
Ten minutes later, inspectors found a binder labeled "facility survey results" in a plastic wall file near the front entrance. It was sitting behind the resident council minutes.
What was inside told only part of the story.
Federal records showed the state had completed recertification surveys at Wabasso Restorative Care Center on June 29, 2023, April 25, 2024, and November 18, 2024. Complaint investigations resulting in citations had been conducted on nine separate occasions going back to December 2022, with the most recent completed May 28, 2025.
The binder contained two of those three recertification surveys and two of those nine complaint investigations.
Missing from the binder: the recertification survey from June 2023, the recertification survey from November 2024, complaint investigations from December 2022, March 2023, July 2023, July 2023, February 2024, September 2024, and December 2024, and the facility's own plans of correction for two surveys it had included.
Seven complaint investigations with citations issued against the facility, gone. Two of three recertification surveys, gone. The facility's written commitments to fix what inspectors found, gone.
A corporate clinical care coordinator, interviewed the following morning, acknowledged the gap without hesitation. Survey results were public knowledge, she said, and the binder should contain all state agency surveys along with the facility's plans of correction. She confirmed it did not.
The administrator's explanation came six days later, on the afternoon the inspection closed. She couldn't locate the survey binder at all during the interview. Her account of why records go missing: residents take them.
"They disappear as fast as we put them out," she said.
Inspectors requested the facility's written policy on posting survey results. None was provided.
The inspection was conducted as a complaint investigation and cited the deficiency as affecting all 43 residents living in the facility, along with their families, visitors, and staff. The level of harm was classified as potential for minimal harm, the lowest tier in the federal rating scale. The practical consequence is that for years, anyone at Wabasso Restorative Care Center who wanted to know what state inspectors had found, and what the facility had promised to do about it, was working from a record that left out the majority of the findings.
The surveys that were missing from the binder span more than two years. Whatever inspectors documented during those visits, whatever violations were cited and whatever corrective actions were pledged, none of it was sitting in that plastic wall file by the front door.
R5 wanted to see the results. He didn't know where to look. It turns out the place he would have looked had most of them removed.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Wabasso Restorative Care Center from 2025-09-02 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: July 2, 2026 · Our methodology
WABASSO RESTORATIVE CARE CENTER in WABASSO, MN was cited for violations during a health inspection on September 2, 2025.
The resident, identified in inspection records only as R5, has moderately impaired cognition according to a mental status assessment completed in August 2025.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.