Aperion Care Hanover: Flooding Rooms, Damaged Walls - IN
The woman, identified in inspection records only as Resident C, told inspectors on August 29, 2025, that her room had flooded four separate times in the three months since she moved in. When heavy rain hit, water poured in through the heating and cooling unit mounted in her wall. Staff knew it was coming. When the rain picked up, they would walk in and lay towels under the unit.
That was the response. Towels.
About a month before the inspection, the flooding was bad enough that the facility moved Resident C and her roommate into another room for the night. The next morning, they were told to move back. Another time, she had to sit in the hallway for an hour while staff cleaned up her room. The room smelled sour for days after each flood. She had started keeping all of her belongings in waterproof bags, because anything left on the floor would be ruined.
She had asked to be moved to a different room. She was told no.
Inspectors found the physical evidence waiting for them. In Resident C's room, the wall around the heating and cooling unit let in visible light from outside, daylight visible through the gaps. The wall itself was soft and spongy to the touch. In other rooms along the same hallway, inspectors documented buckling drywall to the left of the unit, and in another room, paint and drywall peeling away, gapping open, with a white water stain running down the floor below the corner of the unit.
The Maintenance Supervisor told inspectors he had replaced all the units down that hallway over the previous six months. A lot of them, he said, had pans that were leaking. His solution was to drill holes in the backs of the units to let the water drain out.
The Maintenance Director, interviewed separately that same morning, told inspectors the only flooding the facility had experienced was in one specific room, and that during heavy rain, water sometimes crept in under the doorway near the large dining room or by the Director of Nursing's office, caused by a clogged drainpipe. He said he was unaware of any other issues in residents' rooms related to water leaks.
Resident C's clinical record showed she was cognitively intact. Her diagnoses included anxiety, hypertension, and depression. She had been living inside a flooding room, moving her possessions into waterproof bags, and sitting in hallways while staff mopped up, for three months.
She was not the only one.
Another resident, identified as Resident E, had previously lived on the skilled nursing side of the facility. She told inspectors she had also experienced flooding in her former room. The water destroyed all of her cross-stitch supplies. She threw everything away. The facility never replaced any of it. She ended up buying new supplies herself.
Resident E's records showed she was also cognitively intact, with diagnoses including anxiety, hypertension, and asthma.
The inspection, a complaint survey completed August 29, 2025, cited the facility for failing to provide a safe and homelike environment for two of the four residents reviewed. The harm level was classified as minimal harm or potential for actual harm, the lower end of the federal citation scale.
What the citation level does not capture is the texture of what these two women described: months of disrupted sleep, the smell of standing water soaking into drywall and flooring, belongings migrated into plastic bags as a permanent precaution, a hobby destroyed and replaced at personal expense, and a request for a different room answered with a flat no.
Somewhere in the facility that same afternoon, the Director of Nursing handed inspectors a policy document dated March 15, 2017. It stated that residents have the right to a safe, clean, comfortable, and homelike environment.
Resident C keeps her things in waterproof bags now, just in case.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Aperion Care Hanover from 2025-08-29 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 26, 2026 · Our methodology
APERION CARE HANOVER in HANOVER, IN was cited for violations during a health inspection on August 29, 2025.
When heavy rain hit, water poured in through the heating and cooling unit mounted in her wall.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.