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Parc Joliet: Broken Lift Left on Floor After Injury - IL

Healthcare Facility
Parc Joliet
Joliet, IL  ·  2/5 stars

Nobody moved it. Nobody put a sign on it.

The broken lift was one of four mechanical lifts inspectors found at the facility during a complaint inspection on August 25, 2025. The visit came after a resident identified in the report only as R4 was involved in an incident with a mechanical lift, a detail the Director of Nursing, referred to in the report as V2, confirmed when she told inspectors she had asked the maintenance worker to inspect all the lifts and label each one following that incident.

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He hadn't done it.

The maintenance worker, identified as V13, walked inspectors through the facility's mechanical lifts that morning. Four lifts were found in total, including one rental unit. V13 said he had not inspected the rental lift to verify it was in working order, and he could not say how long the facility had been using it. None of the four lifts carried labels that matched the inspection logs V13 had provided. The logs existed. The lifts existed. They simply had nothing to do with each other.

When inspectors showed those same inspection sheets to the Director of Nursing during a tour later that morning, she could not identify whether any of the lifts currently in use had actually been inspected.

The broken lift was still sitting in the second-floor common area when inspectors walked through with V2 at 11:53 AM, a full hour after V13 had demonstrated to inspectors that its shifter lever wouldn't lock. The user manual for the lift, provided by the facility's administrator and undated, states clearly that the shifter handle must be locked when transferring a resident. The same manual calls for an initial inspection and monthly inspections and adjustments for lifts used in institutional settings.

The facility's own policy on mechanical lifting devices says the equipment shall undergo routine maintenance checks and be accessible to staff around the clock. The policy also says it will be followed at all times, and that failure to comply will result in disciplinary action at management's discretion.

Mechanical lifts are used to move and transfer residents who cannot bear their own weight, a population that includes some of the most physically vulnerable people in any nursing home. When a lift malfunctions mid-transfer, the consequences can be severe. A shifter lever that won't lock is not a minor mechanical inconvenience. It is the mechanism that controls whether a resident suspended in a sling stays suspended.

Inspectors rated the violation at the level of minimal harm or potential for actual harm, and noted that some residents were affected. The report does not describe the nature of R4's incident or what injuries, if any, resulted.

What it does describe is a maintenance system that had effectively stopped functioning. The inspection logs didn't match the equipment. The rental lift had never been checked. The broken lift was left where any aide coming onto a night shift, unfamiliar with what inspectors had found that morning, could have wheeled it into a resident's room and used it.

The Director of Nursing had identified the problem herself, after R4's incident, and asked for it to be fixed. The fix didn't happen. And when inspectors arrived and documented a broken lift sitting unlabeled in a hallway, the response was the same: it stayed there.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Parc Joliet from 2025-08-28 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: July 1, 2026  ·  Our methodology

Quick Answer

PARC JOLIET in JOLIET, IL was cited for violations during a health inspection on August 28, 2025.

The broken lift was one of four mechanical lifts inspectors found at the facility during a complaint inspection on August 25, 2025.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at PARC JOLIET?
The broken lift was one of four mechanical lifts inspectors found at the facility during a complaint inspection on August 25, 2025.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in JOLIET, IL, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from PARC JOLIET or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 145221.
Has this facility had violations before?
To check PARC JOLIET's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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