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Gracelen Care Center: Shower Fall Causes Hip Surgery - OR

Healthcare Facility
Gracelen Care Center
Portland, OR  ·  1/5 stars

The January 11 incident at Gracelen Care Center sent the resident to the hospital with a hip fracture. Federal inspectors who investigated the fall found that a metal pin securing the shower gurney wasn't locked in position during bathing.

The shower gurney was new equipment, different from other shower chairs used throughout the facility. Staff had received no training on how to operate it safely.

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Maintenance Director confirmed during the August inspection that he examined the shower gurney immediately after the resident's fall. The metal pin that should have been locked in the pin bar for safety was not secured. He removed the equipment from the facility that same day.

"Staff was not trained for the proper use of the new shower gurney," the facility's Director of Nursing Services told inspectors during their August 28 visit. She completed the investigation six days after the fall and determined staff hadn't properly secured the shower equipment.

The maintenance director demonstrated proper shower equipment operation to inspectors, showing how to place the safety mechanisms in locked position. He said he was unaware of any other falls from equipment in disrepair or misused at the facility.

Inspectors observed shower chairs and gurneys throughout Gracelen Care Center during their visit. No shower equipment was found in disrepair during the August inspection.

The facility completed a root cause analysis following the resident's hospitalization and hip surgery. Their investigation concluded the fall occurred because staff lacked training on the new shower gurney's safety features.

Gracelen implemented multiple corrective actions after the incident. All staff received education on proper shower equipment use. The new shower gurney remained removed from service until staff completed training and demonstrated competency in its operation.

The maintenance director inspected all shower equipment to ensure safety throughout the facility. Management established a policy requiring training before any new shower equipment could be used if it differed from existing equipment.

Monthly inspections of all shower equipment became standard practice under the facility's corrected procedures.

Federal inspectors verified the facility's corrective actions during their August survey. Observations conducted throughout Gracelen Care Center revealed no concerns with current shower equipment use.

The resident's fall represents what inspectors classified as "actual harm" affecting few residents. The injury required surgical intervention that might have been prevented with proper equipment training.

Staff expectations now include using all shower equipment properly with all safety parts locked during bathing procedures. The Director of Nursing Services confirmed these requirements during the inspection process.

The shower gurney incident highlighted gaps in equipment introduction procedures at the Portland facility. New equipment arrived and was put into use without staff training on its unique safety mechanisms.

The maintenance director's immediate response removed the problematic equipment and prevented additional falls. His inspection of existing shower equipment found no other safety concerns.

Training protocols now address the specific challenge of introducing equipment that differs from existing models. Staff must demonstrate competency before new equipment enters regular use.

The facility's monthly equipment inspection schedule aims to identify safety issues before they result in resident injuries. These inspections complement the initial training requirements for new equipment.

Federal inspectors found the facility's corrective actions addressed the root cause of the shower fall. Staff training, equipment inspection, and policy changes created multiple safeguards against similar incidents.

The resident's hip fracture and required surgery underscore the serious consequences of equipment safety failures in nursing homes. Proper training and equipment maintenance represent basic safety requirements for resident care.

Gracelen Care Center's response included removing the problematic equipment, training staff, and establishing ongoing inspection procedures. These actions addressed both the immediate safety concern and systemic issues that allowed untrained staff to use unfamiliar equipment.

The August inspection found no current concerns with shower equipment use throughout the facility. Staff demonstrated proper safety procedures during inspector observations.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Gracelen Care Center from 2025-08-28 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 20, 2026  ·  Our methodology

Quick Answer

GRACELEN CARE CENTER in PORTLAND, OR was cited for violations during a health inspection on August 28, 2025.

The January 11 incident at Gracelen Care Center sent the resident to the hospital with a hip fracture.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at GRACELEN CARE CENTER?
The January 11 incident at Gracelen Care Center sent the resident to the hospital with a hip fracture.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in PORTLAND, OR, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from GRACELEN CARE CENTER or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 38E188.
Has this facility had violations before?
To check GRACELEN CARE CENTER's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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