Sylvia G Thompson Residence Center: Burn Injury - MO
That resident woke up with burns.
A federal complaint inspection at Sylvia G Thompson Residence Center, completed August 26, 2025, documented what happened after a CNA heated a wet washcloth inside a plastic bag in a facility microwave for about 15 seconds. A nursing assistant in training watched it happen and raised the concern out loud. The CNA wrapped the bag in a towel and placed it on the resident's shoulder regardless.
Nobody told the incoming nurse.
When Licensed Practical Nurse C arrived for the overnight shift at 10:30 p.m., evening staff said nothing about a warm pack having been applied. Shortly after midnight, the LPN went to assess the resident and found the person lying on the plastic bag, the wet washcloth still tucked under the left arm between the upper back and side. When the LPN removed it, the resident's skin showed redness and blisters. The LPN measured the affected areas, applied an initial treatment, gave the resident pain medication, and called both the family and the resident's physician.
The resident had decreased sensation, a diagnosis the LPN later said made close monitoring essential. "I would prefer to apply a warm pack to the resident him/herself," the LPN told inspectors, "particularly since the resident has decreased sensation due to his/her diagnosis and would need to be monitored more closely."
The nursing assistant who had raised the concern said no one provided any in-service training on warm pack use after the incident occurred.
The resident's physician told inspectors on August 27 that staff should be educated on proper warm pack application before using one on a resident going forward.
The nursing assistant's warning went unheeded. The evening shift said nothing. The resident spent hours lying on the bag that had burned them before anyone removed it.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Sylvia G Thompson Residence Center, Inc from 2025-08-26 including all violations, facility responses, and corrective action plans.
Download the official CMS inspection PDF from Medicare.gov
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 19, 2026 · Our methodology
SYLVIA G THOMPSON RESIDENCE CENTER, INC in SEDALIA, MO was cited for violations during a health inspection on August 26, 2025.
That resident woke up with burns.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.