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The Suites Pasadena: Skin Assessment Failures - TX

Healthcare Facility
The Suites Pasadena
Pasadena, TX  ·  1/5 stars

Federal inspectors found the facility failed to perform systematic head-to-toe skin examinations designed to catch developing wounds before they become serious injuries. The violation affected multiple residents during a complaint investigation completed August 25.

"I did not know why the nurses were not doing the skin assessments and had not heard anything from them about the assessments not being done," the administrator told inspectors at 11:41 a.m. on August 12.

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The facility's own policy requires licensed nurses to conduct full-body skin assessments within three days of admission, then weekly thereafter. The examinations serve as the cornerstone of pressure injury prevention, identifying early signs of skin breakdown that can develop into painful bedsores if left untreated.

When inspectors pressed for answers, the administrator launched her own investigation. Four hours later, she offered a partial explanation for one resident's missing assessments.

"Resident #2's weekly skin assessments were never triggered in the EMR," she said at 3:15 p.m., referring to the electronic medical records system. She promised to call the company managing the software to determine what went wrong.

But the administrator acknowledged the technology failure didn't excuse the oversight. "Even though it did not trigger in the system, the nurses should have known to do the assessment, even if they had to do it on paper."

By late afternoon, a fuller picture emerged of systematic breakdowns in wound prevention protocols. The administrator told inspectors at 4:47 p.m. that other residents' skin assessments "were overlooked" as well.

She blamed the lapses on staffing disruptions that had stretched remaining workers thin. The facility had operated without an Assistant Director of Nursing for several weeks, she said. The ADON normally followed up to ensure skin assessments got completed on schedule.

"She also was in between DONs so everyone was stretched thin," inspectors noted.

The wound care nurse, identified as LVN G, told inspectors at 10:50 a.m. that she understood floor nurses should still perform weekly skin assessments even for residents who already had wounds. She said her own role focused on completing weekly wound reviews based on measurements provided by the wound care physician.

The administrator acknowledged the consequences of missing skin assessments could be severe. "If skin assessments were not done, they could miss skin issues and residents could get wounds," she told inspectors.

According to facility policy, nurses must document any instance where a resident refuses the skin assessment and explain why. The policy describes the examinations as part of "our systematic approach to pressure injury prevention and management."

The assessments may also be performed after any change in a resident's condition or after discovery of a new pressure injury, the policy states.

Despite having three different nursing shifts and a posted schedule at the nursing station indicating when assessments should occur, multiple residents went without the required weekly evaluations. The administrator said nurses had received training on performing skin assessments and knew the schedule.

The violation represents a breakdown in basic wound prevention that nursing homes are required to maintain. Pressure injuries, commonly known as bedsores, can develop rapidly in elderly residents who spend extended periods in beds or wheelchairs. Early detection through systematic skin assessment allows staff to reposition residents, adjust bedding, or implement other interventions before minor skin irritation progresses to open wounds.

The administrator's acknowledgment that missing assessments could allow residents to develop wounds underscores the potential harm from the compliance failure. Without regular head-to-toe examinations, staff may miss early warning signs like skin discoloration, warmth, or minor abrasions that indicate pressure points requiring immediate attention.

The facility's reliance on electronic systems to trigger required care tasks exposed vulnerabilities in resident safety protocols. When technology failed to prompt the assessments for Resident #2, nursing staff failed to recognize the gap and perform the evaluation manually.

Federal inspectors documented the violation as having minimal harm or potential for actual harm, affecting some residents. The complaint-based inspection suggests family members or others raised concerns about care quality that prompted regulatory scrutiny.

The administrator's investigation revealed that oversight normally provided by the Assistant Director of Nursing had vanished during a staffing transition, leaving critical quality assurance functions unmonitored. Her admission that the facility was operating between Directors of Nursing suggests leadership instability that may have contributed to the compliance breakdown.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for The Suites Pasadena from 2025-08-25 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 20, 2026  ·  Our methodology

Quick Answer

The Suites Pasadena in Pasadena, TX was cited for violations during a health inspection on August 25, 2025.

The violation affected multiple residents during a complaint investigation completed August 25.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at The Suites Pasadena?
The violation affected multiple residents during a complaint investigation completed August 25.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in Pasadena, TX, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from The Suites Pasadena or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 676332.
Has this facility had violations before?
To check The Suites Pasadena's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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