Shasta View Care Center: Mental Health Screen Failures - CA
That is what inspectors found when they visited the facility on August 20, 2025, and sat down with the facility's Business Office Manager and Social Services coordinator to review the records for Resident 1.
The screening in question is called a PASARR, short for Preadmission Screening and Resident Review. It is a two-step process designed to make sure nursing home residents with mental illness or developmental disabilities get evaluated and receive appropriate services. A Level 1 screening identifies whether a resident may have a serious mental illness. If it does, a Level 2 evaluation, conducted by a state agency, is required to determine what specialized services that person needs.
Resident 1's Level 1 screening was completed on June 23, 2025. It came back positive. The resident had a serious mental illness. A Level 2 evaluation was required.
Three days later, on June 26, the state's PASARR agency sent the facility a Notice of Attempted Evaluation. The notice said that facility staff had been unresponsive to two or more separate attempts at contact within 48 hours of the Level 1 screening. Because no one at Shasta View had responded, the case was closed.
The Business Office Manager and Social Services coordinator, reviewing those records with inspectors, confirmed what the documents showed. The PASARR had not been completed until June 23. The notice of failed contact attempts was dated June 26. The Level 2 evaluation, the one that would have determined what mental health services Resident 1 actually needed, never happened.
The facility's own policy, in an undated document titled "Resident Assessment — Coordination with PASARR Program," states that a Level 2 resident review must be completed within 40 calendar days of admission. Inspectors reviewed that policy during the same visit.
A second staff member, identified in the inspection report by the title IP, reviewed the same documents later that afternoon. That person told inspectors that someone should have reached out to social services to get the Level 2 screening completed. It was an acknowledgment of the obvious. Someone should have. Nobody did.
The inspection report classifies the violation as causing minimal harm or potential for actual harm, and notes that few residents were affected. The regulatory tag is F0645, which covers PASARR requirements. The complaint inspection was conducted on August 22, 2025.
What the records do not show is how long Resident 1 had been at the facility before the Level 1 screening was even completed on June 23. The inspection narrative does not include an admission date for Resident 1, so it is not possible to know from this report whether the screening itself was timely. What is clear is that once the screening flagged a serious mental illness, the facility's response to the state's follow-up attempts was silence.
The state agency, unable to reach anyone, closed the file. The Level 2 evaluation, the process designed to connect a person with serious mental illness to the services they need inside a nursing home, was never completed.
Resident 1 remained at Shasta View Care Center.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Shasta View Care Center from 2025-08-22 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Corrections: We strive for accuracy in everything we publish. If you believe any fact in this article is incorrect, please contact us with details, and we will review and correct it promptly.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: October 12, 2026 · Our methodology
SHASTA VIEW CARE CENTER in RED BLUFF, CA was cited for violations during a health inspection on August 22, 2025.
The screening in question is called a PASARR, short for Preadmission Screening and Resident Review.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.