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Carlyle at Stonebridge Park: Immediate Jeopardy - TX

Healthcare Facility
The Carlyle At Stonebridge Park
Southlake, TX  ·  2/5 stars

The August 22, 2025 inspection triggered the most serious level of nursing home violation — immediate jeopardy — indicating inspectors found conditions that could cause serious injury, harm, impairment or death to residents. The facility's catheter-related procedures fell so far below standards that federal regulators demanded immediate corrective action.

Resident #1, who was central to the violation, was no longer at the facility by the time inspectors returned to monitor compliance on August 20. The inspection report does not detail what happened to this resident or the specific catheter-related incident that prompted the federal investigation.

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The facility scrambled to address the violations once inspectors arrived. On August 21, administrators pulled together the Director of Nursing, Unit Managers, Executive Director, and Regional Director of Clinical Services for emergency meetings via Teams videoconferencing.

Twelve charge nurses received emergency training on catheter insertion, placement verification, documentation requirements, physician orders, and how to recognize changes in resident condition. Each nurse had to pass both a competency test and skills assessment before returning to patient care duties.

The training covered critical safety protocols that had apparently broken down. Nurses learned they must document catheter size, balloon inflation volume, urine color, odor, output levels, any retention issues, and resident discomfort. For insertions, they were instructed to continue advancing the catheter even after urine return if they felt resistance.

Staff were taught what to do when catheter balloons meet resistance during inflation — a potentially dangerous situation that can cause internal injury if handled incorrectly. They also learned proper removal technique: withdraw the exact amount of fluid inserted into the balloon, then gently pull the catheter out.

Most critically, nurses were told never to remove a catheter if blood appears during the process. Instead, they must stop immediately and call the physician for orders.

The emergency training revealed gaps in basic nursing knowledge that should have been routine at a skilled nursing facility. The fact that twelve charge nurses — senior nursing staff responsible for patient care units — required emergency education on fundamental catheter procedures suggests systemic failures in staff training and oversight.

The facility's plan of removal included incorporating catheter procedures into annual staff training and quality assurance initiatives. Any nurse absent from the August 21 emergency training would be required to complete it at the start of their next shift before beginning work.

New hires, part-time staff, and agency nurses would also receive the catheter training before starting any shifts. The Director of Nursing would oversee all training and monitoring.

Federal inspectors returned on August 22 to verify the immediate jeopardy had been addressed. They interviewed thirteen nursing staff members between 11:26 AM and 3:29 PM, including the Director of Nursing, Assistant Director of Nursing, Treatment Nurse, and ten licensed nurses from various shifts.

All interviewed staff demonstrated they could identify proper catheter documentation requirements, insertion techniques for both male and female residents, balloon inflation procedures, and removal protocols. They understood when to call physicians and how to handle complications like blood during removal.

Inspectors observed catheter care for three residents on August 22 between 10:15 AM and 11:06 AM. The care appeared appropriate — staff used proper technique, urine flowed clearly into output bags, and no problems were identified.

The facility's daily auditing process revealed five residents had catheters on August 21, with no issues found during the review. The Director of Nursing and Unit Managers would conduct daily catheter audits for two weeks, then weekly audits for another two weeks, before moving to monthly monitoring.

Weekend and holiday oversight would fall to the Nurse Supervisor or designated staff member. All monitoring results would go to the facility's Quality Assessment and Assurance Committee for review and recommendations.

By 3:45 PM on August 22, federal inspectors notified the Regional Nurse Consultant and Director of Nursing that the immediate jeopardy violation had been removed. The facility had demonstrated sufficient corrective action to eliminate the immediate threat to resident safety.

However, the nursing home remained out of compliance at a lower severity level. Inspectors classified the continuing violation as "isolated" in scope but with "potential for more than minimal harm" — meaning the facility still needed to prove its corrective measures would be sustained over time.

The inspection report does not specify how many residents were affected by the catheter care deficiencies or detail the medical consequences residents may have experienced. The violation affected "few" residents according to federal classifications, but the immediate jeopardy designation indicates those affected faced serious risk.

Catheter-related complications can include urinary tract infections, bladder injury, urethral trauma, and internal bleeding. Improper insertion, balloon inflation, or removal techniques can cause permanent damage requiring surgical intervention.

The Carlyle at Stonebridge Park's immediate jeopardy violation joins a small percentage of nursing homes nationwide that receive this most serious federal citation each year. Such violations require facilities to demonstrate not just immediate correction, but sustained compliance to avoid potential federal funding termination.

The facility's response included policy reviews that inspectors found sufficient to meet state and federal requirements. The emergency training and monitoring protocols represented the facility's attempt to prevent similar violations while federal oversight continued.

Federal inspectors will continue monitoring the facility's implementation of corrective measures to ensure the catheter care improvements become permanent practice rather than temporary compliance theater performed for regulatory review.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for The Carlyle At Stonebridge Park from 2025-08-22 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 20, 2026  ·  Our methodology

Quick Answer

The Carlyle at Stonebridge Park in Southlake, TX was cited for immediate jeopardy violations during a health inspection on August 22, 2025.

The facility's catheter-related procedures fell so far below standards that federal regulators demanded immediate corrective action.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at The Carlyle at Stonebridge Park?
The facility's catheter-related procedures fell so far below standards that federal regulators demanded immediate corrective action.
How serious are these violations?
These are very serious violations that may indicate significant patient safety concerns. Federal regulations require nursing homes to maintain the highest standards of care. Families should review the full inspection report and consider whether this facility meets their safety expectations.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in Southlake, TX, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from The Carlyle at Stonebridge Park or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 676249.
Has this facility had violations before?
To check The Carlyle at Stonebridge Park's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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