Pennypack Rehab: Billing Disclosure Failure at Admission - PA
Federal inspectors cited the facility following a complaint inspection completed August 21, 2025, for failing to inform a resident of the charges for services at the facility, including what they might owe if Medicare or Medicaid didn't cover their stay. The section of the admission agreement where those charges should have been spelled out had been left empty.
The finding affected Resident R1, one of five residents whose records inspectors reviewed. The resident had signed the agreement. So had facility staff. Nobody had filled in the numbers.
When inspectors asked the facility to produce any document showing the resident had been told what services were available and what those services cost, the facility could not provide one.
The business office manager, identified in the inspection report as Employee E3, told inspectors on the morning of August 21 that the rate should be provided to residents at the time of admission, alongside the admission agreement. It wasn't.
The violation was cited under F0582, which requires nursing homes to inform residents before or at the time of admission, and periodically during their stay, of available services and the charges for those services, including any costs not covered by Medicare, Medicaid, or the facility's standard daily rate. Inspectors rated the harm level as minimal, or potential for actual harm.
The practical stakes of this kind of failure are not abstract. A resident who doesn't know what their insurance won't cover has no way to plan for a bill that may arrive weeks or months after discharge. For someone on a fixed income, or with limited savings, the surprise can be significant. The admission agreement is often the only moment when a facility and a new resident sit down together and go over the financial terms of a stay. If that moment passes with a blank form and no conversation about costs, the resident has lost their clearest opportunity to ask questions before the charges begin.
Pennypack Rehab and Care Center is a skilled nursing facility in Philadelphia. The inspection was triggered by a complaint, not a routine survey cycle.
The report does not describe what happened to Resident R1 after discharge, or whether the resident received a bill for uncovered services, or whether the facility later attempted to collect charges the resident had never been told to expect.
What the record shows is a signed admission agreement with an empty box where the costs should have been, a business office manager who acknowledged the information should have been there, and a resident who went through the intake process without it.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Pennypack Rehab and Care Center from 2025-08-21 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: July 2, 2026 · Our methodology
PENNYPACK REHAB AND CARE CENTER in PHILADELPHIA, PA was cited for violations during a health inspection on August 21, 2025.
The section of the admission agreement where those charges should have been spelled out had been left empty.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.