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Parke View Rehab: Staff Enter Rooms Without Knocking - ID

Healthcare Facility
Parke View Rehabilitation & Care Center
Burley, ID  ·  5/5 stars

Federal inspectors observed the violations during an unannounced complaint investigation at Parke View Rehabilitation & Care Center. The assistant's actions placed residents at risk of embarrassment and diminished sense of self-worth, according to the inspection report.

The violations began at 2:02 PM on August 18th when inspectors watched the certified nursing assistant walk directly into the room of Resident #4, a patient with diabetes and heart failure who had been readmitted to the facility earlier this year.

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The assistant then continued down the hallway, entering rooms 124, 125, 126, 127, and 130 without knocking on any door.

Eleven minutes later, when confronted by inspectors about the violations, the nursing assistant offered a revealing explanation for his behavior.

He stated he was late getting off shift and would remember to knock before entering next time.

The facility's Director of Nursing acknowledged the problem when interviewed by inspectors at 2:22 PM the same day. She confirmed that certified nursing assistants should always knock before entering a resident's room.

She had not been doing so.

The inspection found that five out of six resident rooms observed during afternoon CNA rounds were entered without proper protocol. Federal regulations require nursing homes to honor residents' right to a dignified existence, self-determination, and communication.

Entering rooms without knocking violates these fundamental dignity protections that residents retain even in institutional care settings.

The practice represents more than a courtesy violation. When staff members enter rooms unannounced, they risk finding residents in states of undress, during personal care, or in other vulnerable moments that could cause significant embarrassment.

For elderly residents who have already lost much of their independence and privacy by moving to institutional care, these dignity violations can compound feelings of powerlessness and diminished self-worth.

The nursing assistant's admission that he skipped knocking because he was running late suggests the violations may have been routine rather than isolated incidents. His casual promise to "remember next time" indicates he may not have understood the seriousness of the dignity violations.

The Director of Nursing's acknowledgment that staff "should always knock" but "had not" been doing so suggests systemic problems with dignity protocols at the facility.

Federal inspectors classified the violations as causing minimal harm or potential for actual harm, affecting few residents. However, the systematic nature of the violations during a single observation period raises questions about how often residents' dignity rights are compromised during routine care.

The inspection occurred during a complaint investigation, meaning someone had reported concerns about conditions at the facility to state health officials. The specific nature of the original complaint was not detailed in the available inspection records.

Parke View Rehabilitation & Care Center is required to submit a plan of correction addressing how it will ensure staff respect residents' dignity rights going forward. The facility must demonstrate that certified nursing assistants understand proper room entry protocols and will consistently knock and wait for acknowledgment before entering.

The violation highlights ongoing challenges nursing homes face in balancing efficient care delivery with residents' fundamental dignity rights. Staff rushing to complete tasks within shift constraints may overlook basic courtesies that remain crucial to residents' psychological well-being.

For families considering placement of loved ones in long-term care facilities, the inspection reveals the importance of asking specific questions about dignity protocols during facility tours and visits.

The August inspection was conducted by the Centers for Medicare & Medicaid Services as part of the federal oversight system for nursing homes participating in Medicare and Medicaid programs.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Parke View Rehabilitation & Care Center from 2025-08-21 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 20, 2026  ·  Our methodology

Quick Answer

Parke View Rehabilitation & Care Center in Burley, ID was cited for violations during a health inspection on August 21, 2025.

Federal inspectors observed the violations during an unannounced complaint investigation at Parke View Rehabilitation & Care Center.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at Parke View Rehabilitation & Care Center?
Federal inspectors observed the violations during an unannounced complaint investigation at Parke View Rehabilitation & Care Center.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in Burley, ID, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from Parke View Rehabilitation & Care Center or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 135068.
Has this facility had violations before?
To check Parke View Rehabilitation & Care Center's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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