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Monrovia Post Acute: Speech Therapy Order Ignored - CA

Healthcare Facility
Monrovia Post Acute
Duarte, CA  ·  3/5 stars

Monrovia Post Acute failed to provide the evaluation for Resident 10, even though his physician specifically ordered it on or around May 1, 2025. The facility's Director of Nursing confirmed during an August inspection that medical records staff could not locate any speech therapy evaluations as ordered.

Instead, the facility provided only a therapy "screen" — a basic assessment that the speech therapist acknowledged was entirely different from the comprehensive evaluation the doctor had requested.

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The speech therapist explained the distinction during interviews with federal inspectors. A therapy screen, she said, was a brief assessment that determined whether a resident might need further evaluation based on their medical history, current needs, or health conditions. A formal speech therapy evaluation, by contrast, was "a comprehensive assessment of the resident's ST needs which included a physical, hands-on assessment of eating and trialing different food textures, speech, language, and cognition."

The resident's condition made the ordered evaluation particularly important. He had difficulty communicating and was on a modified diet — exactly the type of complex needs that require the hands-on assessment and food texture trials that only a comprehensive evaluation provides.

The speech therapist told inspectors it was crucial that residents receive evaluations per physician orders "to ensure the resident's needs and concerns were met and properly addressed." The Director of Nursing agreed, stating that evaluations, not screens, must be completed when ordered by physicians.

This wasn't a case of confusion about protocols. The facility's own policies, revised as recently as November 2024, clearly outlined the speech pathologist's responsibilities. The job description specified that the speech pathologist was "responsible for assessing, diagnosing, and treatment residents with communication, cognitive, and swallowing disorders."

The duties explicitly included "evaluating the resident's swallowing, speech, and language difficulties through detailed assessments and diagnostic tools" — precisely what Resident 10 never received.

The facility's rehabilitation services policy, dating to 2009, stated that specialized rehabilitative services including speech therapy were "provided upon the written order of the resident's attending physician." The physician's order existed. The comprehensive evaluation did not.

During the inspection, the Director of Nursing emphasized that the facility provided rehabilitation services including physical therapy, occupational therapy, and speech therapy per physician orders. She confirmed that speech therapy evaluations and therapy screens were not the same thing.

The distinction matters for residents like Resident 10, whose communication difficulties and dietary modifications suggested complex needs that a basic screening could not adequately assess. The comprehensive evaluation would have included physical examination of his swallowing function and trials with different food textures to determine the safest and most appropriate diet consistency.

Without the ordered evaluation, staff lacked the detailed assessment needed to ensure Resident 10 received proper care for his communication and swallowing challenges. The speech therapist's comprehensive evaluation would have provided specific recommendations for his care plan, including communication strategies and dietary modifications based on hands-on testing rather than assumptions.

The facility's medical records department conducted a review specifically focused on Resident 10's clinical record but could not locate the required evaluation anywhere in his file. This confirmed that the assessment simply never happened, despite the clear physician order and the resident's obvious need for specialized speech therapy services.

Federal inspectors found that Resident 10's case represented a failure to provide specialized rehabilitative services as required by federal regulations governing nursing home care. The violation affected the resident's ability to receive appropriate treatment for his communication difficulties and dietary needs.

The inspection occurred in response to a complaint, suggesting that someone — possibly family members or facility staff — raised concerns about the missing services. The facility's failure to provide the ordered evaluation left Resident 10 without the comprehensive assessment his doctor determined was medically necessary for his care.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Monrovia Post Acute from 2025-08-20 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 20, 2026  ·  Our methodology

Quick Answer

MONROVIA POST ACUTE in DUARTE, CA was cited for violations during a health inspection on August 20, 2025.

Monrovia Post Acute failed to provide the evaluation for Resident 10, even though his physician specifically ordered it on or around May 1, 2025.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at MONROVIA POST ACUTE?
Monrovia Post Acute failed to provide the evaluation for Resident 10, even though his physician specifically ordered it on or around May 1, 2025.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in DUARTE, CA, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from MONROVIA POST ACUTE or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 055259.
Has this facility had violations before?
To check MONROVIA POST ACUTE's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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