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Terrace Post Acute: Incomplete Mental Health Exam - CA

Healthcare Facility
Terrace Post Acute
Van Nuys, CA  ·  2/5 stars

The resident arrived at Terrace Post Acute on August 7 with multiple serious conditions including a broken left thigh bone, respiratory failure, and metabolic encephalopathy — a condition where the brain cannot function properly because of problems with the body's metabolism. Three days later, federal assessment records showed the resident had moderate cognitive impairment and needed supervision with eating, oral hygiene and personal care, plus maximum assistance with toileting, bathing and dressing.

But the physician assistant's required History and Physical examination, completed August 8, contained no documentation of any mental status assessment.

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The Director of Nursing acknowledged the oversight when federal inspectors reviewed the case on August 19. She confirmed the H&P was incomplete and that the PA should have included a mental status assessment.

"The resident's mental status is critical as a baseline when developing an appropriate plan of care," the director told inspectors.

The omission created potential for inconsistent care coordination and delays in services, according to the inspection report. For a resident already struggling with brain dysfunction severe enough to cause moderate cognitive impairment, the missing baseline assessment could have complicated efforts to track changes in mental condition or adjust care approaches.

Metabolic encephalopathy occurs when the body's metabolism — the process of converting food and drinks into energy — malfunctions severely enough to prevent the brain from working properly. The condition can cause confusion, altered consciousness, and cognitive problems that require careful monitoring and documentation.

The facility's own policies required physician services to include participation in resident assessment and care planning, monitoring changes in medical status, and providing written reports of physical examinations within 72 hours of admission. The policy specifically called for comprehensive evaluations that would necessarily include mental status for residents with brain-related conditions.

Federal regulations mandate that physicians and physician assistants complete thorough History and Physical examinations that serve as the foundation for diagnosing conditions, formulating treatment plans, and guiding subsequent medical care. The comprehensive assessment must include resident interviews, physical examinations, and documentation of all relevant findings.

For Resident 1, the combination of respiratory failure requiring life support intervention, a serious bone fracture, and brain dysfunction from metabolic problems created a complex medical situation demanding complete documentation. The respiratory failure alone indicated the resident's lungs couldn't get enough oxygen into the blood or remove enough carbon dioxide, preventing body organs from functioning properly.

The missing mental status assessment became more significant given the resident's documented need for extensive daily assistance. Staff had to provide supervision for basic functions like eating and personal hygiene, while offering maximum help with more complex tasks like bathing and dressing. Without baseline mental status documentation, care teams lacked crucial information about the resident's cognitive capabilities and limitations.

The inspection occurred following a complaint, suggesting someone — possibly family members, staff, or advocates — raised concerns about care quality at the facility. Federal investigators reviewed records for three residents and found the documentation failure affected one of them.

Physician assistants practice medicine as part of healthcare teams with physicians and must complete the same thorough assessments required of doctors. The comprehensive History and Physical examination represents a critical first step in establishing appropriate care for nursing home residents, particularly those with multiple complex conditions affecting both physical and cognitive function.

The facility operates under federal regulations requiring complete medical evaluations within specific timeframes after admission. These assessments provide the medical foundation for all subsequent care decisions and help ensure residents receive appropriate services for their documented conditions and needs.

For residents with brain dysfunction like metabolic encephalopathy, mental status assessments help care teams understand cognitive abilities, track changes over time, and adjust care plans accordingly. The missing documentation could have delayed recognition of mental status changes or complicated efforts to provide appropriate cognitive support services.

The Director of Nursing's acknowledgment that mental status assessment is "critical" for developing proper care plans highlighted the significance of the omission for this vulnerable resident with multiple serious medical conditions requiring coordinated care.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Terrace Post Acute from 2025-08-19 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 20, 2026  ·  Our methodology

Quick Answer

Terrace Post Acute in VAN NUYS, CA was cited for violations during a health inspection on August 19, 2025.

But the physician assistant's required History and Physical examination, completed August 8, contained no documentation of any mental status assessment.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at Terrace Post Acute?
But the physician assistant's required History and Physical examination, completed August 8, contained no documentation of any mental status assessment.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in VAN NUYS, CA, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from Terrace Post Acute or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 555738.
Has this facility had violations before?
To check Terrace Post Acute's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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