Robin Run Health Center: Residents Go Weeks Without Showers - IN
The August inspection found four residents who had gone weeks without scheduled bathing assistance, despite facility policies requiring regular showers twice weekly. Strong urine odors permeated hallways outside residents' rooms.
Inspectors arrived following a confidential complaint that residents had not received showers for over a month.
Resident C sat in his wheelchair on August 15 with hair that "looked greasy," according to the inspection report. He told inspectors about the single shower since admission, grateful when an aide offered assistance because he wanted to look presentable for his medical appointment. His electronic records showed he was scheduled for showers every Tuesday and Friday, but documentation revealed only one shower on August 12 in the previous 30 days.
The same day, inspectors found Resident P lying in bed with her eyes closed while "a strong urine odor in the room permeated out into the hallway." Her last documented shower was July 17, nearly a month earlier, despite a schedule calling for Monday and Thursday bathing.
Resident Q's room also had a strong urine smell that reached the hallway. Records showed he was scheduled for Tuesday and Friday showers but had not received any documented bathing in the previous 30 days.
Resident R appeared disheveled, lying among personal items scattered on her bed. She had received showers on July 19 and August 9, missing several scheduled bathing sessions on her Wednesday and Saturday schedule.
None of the four residents had documentation showing they refused showers or had care plans addressing bathing preferences or refusals.
The facility's electronic Point of Care documentation system tracked scheduled bathing but failed to record when showers didn't occur. Inspectors reviewed handwritten shower and skin assessment sheets from July and August, finding no additional documentation of bathing for the four residents.
Robin Run's bathing policy, dated February 2018, outlined detailed documentation requirements including the date and time of each shower, staff members who assisted, skin condition assessments, how residents tolerated bathing, and reasons for any refusals. The policy required supervisors to be notified when residents refused showers.
The inspection found no evidence that staff followed these documentation protocols for the residents who missed scheduled bathing.
Federal regulations require nursing homes to provide care and assistance with activities of daily living for residents unable to perform them independently. Bathing assistance falls under these requirements, particularly for residents who depend on staff help.
The facility's Director of Nursing provided the bathing policy to inspectors, confirming it was currently in use. The policy stated its purposes were "to promote cleanliness, provide comfort to the resident and to observe the condition of the resident's skin."
Inspectors classified the violation as causing minimal harm or potential for actual harm. The finding affected what regulators described as "some" residents, though the inspection focused on four specific cases among 15 residents reviewed for activities of daily living assistance.
The August 18 inspection was conducted in response to complaints about bathing practices at the facility. Robin Run Health Center is located on Robin Run West in Indianapolis.
Federal oversight requires nursing homes to maintain detailed records of resident care, including bathing schedules and any deviations from planned services. The inspection found gaps in both service delivery and documentation at Robin Run.
Resident C's experience illustrated the personal impact of missed care. His description of greasy, "gummy and slimy" hair and his desire to look presentable for medical appointments highlighted how basic hygiene affects residents' dignity and self-image.
The strong urine odors documented in multiple residents' rooms suggested broader hygiene issues beyond missed showers, though the inspection focused specifically on bathing assistance failures.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Robin Run Health Center from 2025-08-18 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: June 20, 2026 · Our methodology
ROBIN RUN HEALTH CENTER in INDIANAPOLIS, IN was cited for violations during a health inspection on August 18, 2025.
Strong urine odors permeated hallways outside residents' rooms.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.