Landmark at 95th: Shower Privacy Failures Exposed - IL
That happened on July 27, 2025, at Landmark at 95th Rehabilitation and Nursing Center on West 95th Street. When federal inspectors arrived weeks later, the shower room still had no privacy curtains. It never had any. There were no poles to hang them from.
The shower room has three separate bathing areas. All three are visible from the hallway the moment the door opens. Male and female residents on the floor share the same room. A second shower room nearby was under active construction, power tools on the floor, ceiling torn out, and out of service, meaning every resident on that floor was funneling into the one curtainless room.
The facility's own administrator acknowledged she had been told about the privacy curtain problem. The Director of Nursing confirmed she knew too. What neither of them had done was treat what happened to the resident, identified in the inspection report as R3, as something that required a paper trail.
"That's not an incident to me," the Director of Nursing told inspectors. "It is something that needs to be addressed but not an incident. To me I addressed. To my knowledge it affected her, when I explained to her it makes her safe."
She added: "Everything does not need to be documented."
A charge nurse who was on duty the day R3 was in the shower confirmed the timeline. She said R3 came to her and reported that somebody had opened the door while she was bathing. The nurse said she went to the shower room herself and saw that there was no curtain. That was weeks before inspectors arrived. Nothing changed.
The staff member who opened the door had been accompanied by another resident, identified as R7. The manager responsible for that floor, identified in the report as V4, told inspectors he had not spoken directly to R3 after the incident and did not know how she felt about what happened. He said he believed curtains existed in the shower room. When an inspector walked him to the room on August 14, 2025, he looked and said, "You are right, there is no privacy curtain." His explanation: the room had recently been renovated.
He said there were no notes about the incident because he believed it was a misunderstanding. He acknowledged a grievance had been filed but said no other documentation existed. He told inspectors he would address the concern right away.
The door to the shower room presented a second problem. Inspectors noted that R3 had been able to push the door open without a key, meaning the room was not secured while she was inside. Any person passing through the hallway could walk in.
When inspectors asked the administrator for documentation on the facility's privacy policies, she produced part of the resident admission packet. It read, in part: "Resident have the right of privacy over your persona. The facility must care for residents in a manner and environment that enhances or promotes your quality of life. The facility will treat residents with dignity and respect in full recognition of resident's individuality."
The inspection report cited the deficiency under F0550, covering resident dignity and respect, with a harm level of minimal harm or potential for actual harm, affecting some residents.
R3 told the nurse she felt violated. The Director of Nursing said she explained things to R3 in a way that made her feel safe. Whether R3 felt safe after that conversation, nobody at the facility had written down.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Landmark At 95th Rehabilitation and Nursing Center from 2025-08-15 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: July 23, 2026 · Our methodology
Landmark at 95th Rehabilitation and Nursing Center in CHICAGO, IL was cited for violations during a health inspection on August 15, 2025.
That happened on July 27, 2025, at Landmark at 95th Rehabilitation and Nursing Center on West 95th Street.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.