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Trinity Homes: Personal Hygiene Failures - ND

Healthcare Facility
Trinity Homes
Minot, ND  ·  1/5 stars

The August complaint investigation found the nursing home failed to provide necessary grooming assistance to residents who couldn't care for themselves. Inspectors documented specific failures affecting at least two of the 23 residents they reviewed.

Resident #4's hair was uncombed when inspectors observed her on August 11 at 4:29 p.m. The woman, who suffered a right femur fracture and weakness that left her unable to perform activities of daily living, depended entirely on staff assistance for grooming.

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Her care plan was explicit about the required help. Staff were supposed to provide "assistance of one for assistance at bedside" and encourage her to comb her hair. For oral hygiene, the plan specified "oral cares bid" — medical shorthand for twice daily — and directed staff to "encourage [resident] to brush own teeth after set up."

The facility's own records showed the breakdown in care. Between July 14 and August 9, staff failed to assist Resident #4 with personal hygiene five separate times, missing both hair combing and teeth brushing sessions documented in her personal hygiene task record.

Another resident presented a more dramatic example of neglect. When inspectors observed Resident #104 on August 11 at 2:56 p.m., they found the person's great toenails on both feet had grown to approximately three-fourths of an inch in length with jagged edges.

The resident's care plan specifically assigned responsibility for nail care to certified nursing assistants. "Hand and foot nail care to be done by CNA," the plan stated clearly.

Both cases represented violations of the facility's obligation to help residents maintain personal hygiene when they cannot do so themselves. The inspection report noted that failure to provide assistance with hair, oral, and nail care "may result in poor hygiene and decreased self-esteem and quality of life."

Trinity Homes lacked a written policy governing activities of daily living assistance, inspectors found. This absence of formal guidance may have contributed to the inconsistent care residents received.

An administrative staff nurse interviewed on August 14 acknowledged the facility's expectations. The supervisor said he expected certified nursing assistants to help dependent residents with all activities of daily living, including combing hair and brushing teeth twice daily.

The gap between stated expectations and actual care delivery was stark. While administrators described comprehensive daily grooming assistance as standard practice, residents experienced sporadic attention to basic hygiene needs.

Resident #4's situation was particularly concerning given her medical vulnerability. Her femur fracture and associated weakness left her entirely reliant on staff for fundamental self-care activities. The care plan recognized this dependency and outlined specific interventions, yet staff repeatedly failed to follow through.

The overgrown toenails found on Resident #104 suggested prolonged neglect of nail care. Toenails growing to three-fourths of an inch with jagged edges indicated weeks or months without proper attention from certified nursing assistants assigned to provide this care.

Federal regulations require nursing homes to ensure residents receive necessary services to maintain personal hygiene when they cannot perform these activities independently. The violations at Trinity Homes affected residents classified as having "few" impacts facility-wide, but inspectors determined the harm level as "minimal harm or potential for actual harm."

Personal hygiene maintenance extends beyond physical health to encompass dignity and psychological well-being. Residents who cannot maintain their appearance independently rely on facility staff to preserve their sense of self-worth through consistent grooming assistance.

The complaint investigation revealed systemic gaps in Trinity Homes' approach to activities of daily living. Without written policies to guide staff actions and with inconsistent implementation of existing care plans, residents experienced neglect of basic human needs.

Resident #4's weekly hair combing represented a significant departure from standard nursing home practices, where daily grooming assistance is typically provided to dependent residents. Her occasional teeth brushing fell far short of the twice-daily oral care specified in her plan.

The facility's failure to maintain proper nail care for Resident #104 created potential safety hazards in addition to hygiene concerns. Overgrown toenails with jagged edges can cause pain, interfere with walking, and increase infection risks.

Trinity Homes' violations occurred despite clear care plan directives and administrative expectations for comprehensive daily assistance. The disconnect between written plans and actual care delivery left vulnerable residents without the basic hygiene support they required and deserved.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Trinity Homes from 2025-08-14 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 20, 2026  ·  Our methodology

Quick Answer

TRINITY HOMES in MINOT, ND was cited for violations during a health inspection on August 14, 2025.

The August complaint investigation found the nursing home failed to provide necessary grooming assistance to residents who couldn't care for themselves.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at TRINITY HOMES?
The August complaint investigation found the nursing home failed to provide necessary grooming assistance to residents who couldn't care for themselves.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in MINOT, ND, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from TRINITY HOMES or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 355074.
Has this facility had violations before?
To check TRINITY HOMES's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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