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Avenue Care and Rehabilitation: Expired Food Violations - OH

Healthcare Facility
Avenue Care And Rehabilitation Center, The
Warrensville Heights, OH  ·  1/5 stars

Inspectors visiting Avenue Care and Rehabilitation Center on August 6, 2025, found the Thick and Easy instant food and beverage thickener packets during a morning tour. The use-by date printed on each packet read October 29, 2023. The inspection had been prompted by a complaint.

They also found two 46-ounce containers of nectar-thickened orange juice in the unit pantries. Neither container had any date written on it to show when it had been opened. Both had a use-by date of June 2025.

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At 9:41 that morning, the Regional Director of Clinical Operations reviewed the findings and confirmed what inspectors had documented: the expired juice, the expired thickener packets, all of it.

The facility had identified four residents, listed in the report as Residents 3, 28, 70, and 77, as receiving thickened liquids. All four were considered potentially affected.

Thickened liquids are not a preference. They are a clinical intervention, most often prescribed for residents with dysphagia, a swallowing disorder that can cause food and liquid to enter the airway instead of the esophagus. For those residents, a thin liquid like water or standard juice can travel into the lungs, leading to aspiration pneumonia, a serious and sometimes fatal condition. Thickeners work by altering the consistency of beverages to slow their movement and reduce that risk.

Whether an expired thickener packet performs differently than a fresh one is not something the inspection report addresses. What it documents is that the packets were there, they were available, and nobody had ensured they were safe to use.

The same question applies to the orange juice. Nectar-thickened beverages are pre-thickened to a specific consistency. A container opened at an unknown point in time, sitting without any notation of when it was first used, offers no way to verify how long it had been exposed or whether its consistency had changed.

The facility census at the time was 87 residents. The four residents on thickened liquids represented the entire population the facility had identified as requiring that type of dietary modification.

The deficiency was cited at a level of minimal harm or potential for actual harm, the lower end of the harm scale used by federal inspectors. It was tagged F0812, which covers the requirement that facilities procure food from approved sources and store, prepare, distribute and serve food according to professional standards.

Avenue Care and Rehabilitation Center is located at 4120 Interchange Corporate Center Road in Warrensville Heights, a suburb southeast of Cleveland.

The inspection was completed August 13, 2025, and the deficiency was investigated under Complaint Number OH00166853.

What the report does not say is how long the thickener packets had been sitting in those pantries, or how many times someone reached past them to serve a resident. It does not say whether the expired juice was ever poured. It says inspectors found it, and that the Regional Director of Clinical Operations confirmed it was there.

For residents who depend on thickened liquids to get through a meal without aspirating, the difference between a product that works and one that doesn't is not abstract.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Avenue Care and Rehabilitation Center, The from 2025-08-13 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: July 4, 2026  ·  Our methodology

Quick Answer

AVENUE CARE AND REHABILITATION CENTER, THE in WARRENSVILLE HEIGHTS, OH was cited for violations during a health inspection on August 13, 2025.

The use-by date printed on each packet read October 29, 2023.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at AVENUE CARE AND REHABILITATION CENTER, THE?
The use-by date printed on each packet read October 29, 2023.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in WARRENSVILLE HEIGHTS, OH, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from AVENUE CARE AND REHABILITATION CENTER, THE or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 366394.
Has this facility had violations before?
To check AVENUE CARE AND REHABILITATION CENTER, THE's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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