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Avenue Care: Filthy Conditions Throughout Facility - OH

Healthcare Facility
Avenue Care And Rehabilitation Center, The
Warrensville Heights, OH  ·  1/5 stars

During a 55-minute tour on August 6, inspectors documented pervasive unsanitary conditions affecting all 87 residents at the facility. The problems ranged from basic housekeeping failures to structural damage that left residents' rooms with gaping holes and crumbling walls.

Two residents requiring supplemental tube feeding lived with contaminated equipment. Inspectors found dried tube feed residue coating the feeding poles and bases used by Resident 19 and Resident 72. The sticky buildup on medical equipment designed to deliver nutrition directly into patients' bodies violated basic infection control standards.

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Resident 27 slept on bedding marked with brown stains across both pillowcases and blankets. Resident 67's bed displayed a blanket covered in multiple brown and orange stains. The soiled linens remained in place during the inspection, with no indication of planned replacement.

Structural damage plagued resident rooms throughout the building. A two-inch hole gaped from the wall in Resident 59's room. The air conditioning cover in Resident 124's room had fallen completely off and lay abandoned on the floor. Wall trim hung half-secured around the bathroom door in Resident 31's room.

The telephone outlet in Resident 25's room was broken in half, rendering it unusable. Multiple rooms showed severe wall damage, with Resident 14 and Resident 83 living amid severely scratched walls and chipped paint. Above air conditioning units in rooms housing Resident 4 and Resident 13, walls had begun crumbling.

Water damage created additional hazards. Resident 36, Resident 82, and Resident 83 all had multiple water stains spreading across their bedroom ceilings. The closed closet door in Resident 81's room was spotted with multiple brown stains of unknown origin.

Bathroom conditions posed particular health risks. Resident 33's private bathroom featured multiple brown stains coating the tub floor where residents would bathe. Resident 77's bathroom contained ten to fifteen articles of wet clothing scattered across the floor, producing what inspectors described as a strong musty odor.

Safety equipment meant to protect vulnerable residents had deteriorated beyond effectiveness. Fall mats used by Resident 14 and Resident 65 were dirty, torn, and tattered, potentially creating tripping hazards rather than cushioning potential falls.

Carpeted areas throughout resident rooms and common spaces showed visible stains and debris accumulation. The widespread carpet contamination suggested systematic housekeeping failures rather than isolated incidents.

Maintenance Supervisor 748 accompanied inspectors during the entire environmental tour and verified each finding at the time of discovery. The supervisor's presence during documentation of the extensive problems indicated facility leadership was aware of the deteriorating conditions.

The facility maintains a written Environmental Services Cleaning Guidebook dated April 20, 2023, distributed to all housekeeping employees. The policy emphasizes maximizing efficiency, outlining preferred cleaning methods for infection control, and proper chemical use as critical to maintaining safe and sanitary environments.

The documented conditions directly contradicted the facility's written cleaning standards. Despite having detailed housekeeping protocols in place for over two years, basic sanitation had failed across multiple areas of resident care.

The violations stemmed from two separate complaint investigations filed with state regulators. Complaint numbers OH00166853 and OH00164532 prompted the unannounced inspection that revealed the widespread environmental failures.

Federal regulations require nursing homes to maintain clean, safe environments for residents who often have compromised immune systems and limited mobility to escape unsanitary conditions. Many Avenue Care residents depend entirely on staff for basic hygiene and environmental safety.

The facility's 87 residents faced daily exposure to contaminated surfaces, damaged infrastructure, and equipment that should have been cleaned or replaced. Residents requiring tube feeding confronted particular risks from contaminated medical equipment that could introduce infections directly into their digestive systems.

For residents like those sleeping on stained bedding or using bathrooms with contaminated surfaces, the environmental failures created ongoing health risks. The combination of structural damage, inadequate cleaning, and contaminated medical equipment left vulnerable residents in conditions that fell far below federal safety standards.

The inspection findings documented a facility where basic maintenance and housekeeping had broken down across multiple systems, leaving residents to cope with deteriorating conditions that their physical limitations prevented them from addressing or escaping.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Avenue Care and Rehabilitation Center, The from 2025-08-13 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 20, 2026  ·  Our methodology

Quick Answer

AVENUE CARE AND REHABILITATION CENTER, THE in WARRENSVILLE HEIGHTS, OH was cited for violations during a health inspection on August 13, 2025.

During a 55-minute tour on August 6, inspectors documented pervasive unsanitary conditions affecting all 87 residents at the facility.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at AVENUE CARE AND REHABILITATION CENTER, THE?
During a 55-minute tour on August 6, inspectors documented pervasive unsanitary conditions affecting all 87 residents at the facility.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in WARRENSVILLE HEIGHTS, OH, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from AVENUE CARE AND REHABILITATION CENTER, THE or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 366394.
Has this facility had violations before?
To check AVENUE CARE AND REHABILITATION CENTER, THE's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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