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Regency Care of Copley: Maggots Found on Resident - OH

Healthcare Facility
Regency Care Of Copley
Akron, OH  ·  5/5 stars

Licensed Practical Nurse #325 first discovered and reported the maggots during a night shift between July 16 and July 17. The facility's Licensed Nursing Home Administrator confirmed that no witness statement was ever obtained from this nurse, despite LPN #325 being the person who initially found the maggots on Resident #4.

The Director of Nursing learned about the maggots on the morning of July 17 but admitted she had not seen them herself and did not view any photograph of the maggots until an Ombudsman showed her the image on July 24 — a full week later.

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The facility did not file a required incident report until after the Ombudsman arrived on July 24.

Seven staff members worked the night shift when the maggots were discovered: Registered Nurse #337, LPN #325, and six certified nurse aides. Yet the facility's investigation obtained witness statements from none of these employees who were present during the incident.

Instead, administrators interviewed LPN #366, who was not on duty that night, Respiratory Therapist #385, who was not working on July 16 or 17, and LPN #321, who worked day shift on July 17. The respiratory therapist had no knowledge of any maggots.

LPN #366 told inspectors during a telephone interview that there was an "unsuccessful attempt to contact LPN #325," but no documentation showed when this attempt was made, what time, or any details about the effort.

The investigation made no mention of maggots. It also failed to address that Resident #4's room was missing a window screen, which likely allowed insects to enter and lay eggs.

Maintenance worker #362 confirmed the facility had installed new windows in March 2025, but Resident #4 did not have a screen prior to the maggot incident around his tracheostomy. The facility did not order replacement screens until July 18, the day after the maggots were discovered. A receipt shows the screens cost the facility money and were not delivered until July 28.

The nursing home's own procedure manual states that incident reports are "crucial for documenting the event and facilitating investigations" and that "all relevant details about the incident, witnesses, and actions taken" are essential documentation.

Yet the facility's investigation ignored multiple witnesses who were present during the incident.

LPN #366, who led parts of the investigation despite not being present during the incident, told inspectors that nursing staff received copies of policies when they returned for their shifts. This constituted the facility's "in-service" training response. No return demonstration of tracheostomy care and suctioning was required.

The current Director of Nursing performed a head-to-toe assessment on Resident #4 only after the facility finally filed the required incident report, according to LPN #366.

Administrators confirmed they checked both residents with tracheostomies at the facility, but the Licensed Nursing Home Administrator expressed uncertainty about whether full assessments were completed and documented for other vulnerable residents.

The facility failed to interview any other residents or assess their skin for excess moisture or the presence of maggots, despite having residents with similar medical conditions that could make them susceptible to the same problem.

When inspectors asked the Licensed Nursing Home Administrator about the investigation materials, the administrator confirmed that the folder provided to surveyors contained the complete investigation conducted by the facility, including all witness statements.

The previous Director of Nursing, #399, left employment at the facility without completing a proper investigation into the maggots discovered on Resident #4.

Federal inspectors determined the facility's response represented noncompliance with basic investigation and incident reporting requirements. The deficiency was classified as having minimal harm or potential for actual harm, affecting few residents.

The maggots were found around Resident #4's tracheostomy site, a surgical opening in the neck that allows breathing through a tube inserted directly into the trachea. Such openings require careful monitoring and sterile care to prevent infections and complications.

The missing window screen that allowed insects to enter Resident #4's room went unaddressed in the facility's investigation, despite being a clear contributing factor to the presence of maggots.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Regency Care of Copley from 2025-08-12 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: August 5, 2026  ·  Our methodology

Quick Answer

REGENCY CARE OF COPLEY in AKRON, OH was cited for violations during a health inspection on August 12, 2025.

Licensed Practical Nurse #325 first discovered and reported the maggots during a night shift between July 16 and July 17.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at REGENCY CARE OF COPLEY?
Licensed Practical Nurse #325 first discovered and reported the maggots during a night shift between July 16 and July 17.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in AKRON, OH, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from REGENCY CARE OF COPLEY or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 365320.
Has this facility had violations before?
To check REGENCY CARE OF COPLEY's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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