High Plains Post Acute: Residents Left Hungry After Meals - CO
The complaint inspection, completed August 11, 2025, documented what inspectors observed, what residents said directly, and what the numbers showed when someone finally added them up.
Inspectors sat down with five residents on August 7 at 2:00 p.m. All of them said the meals did not always fill them up. All of them said they were hungry when meals were over because they had not received enough food. One resident, identified in the report as Resident 19, said she could not eat any of the snacks the facility provided between meals. The reason: she had no teeth.
The registered dietitian told inspectors she kept daily calorie intake between 1,700 and 1,800 calories, with room left over for snacks. She said snacks were always available, listing rice krispies and cheese crackers among the options. She said if a resident was losing weight, staff used protein pudding and assessed the resident for health shakes.
The menu extensions for August 6 told a different story. The total calories provided that day came to 1,537, more than 160 calories below the dietitian's stated minimum. Nobody flagged it.
The menu extensions themselves had other problems. For the August 6 dinner, which included lemon herb chicken, a garden salad, a roll, and a peanut butter cookie, the extensions listed no size for the chicken breast. When inspectors observed the dinner tray line at 5:15 that evening, residents received a chicken breast of approximately three ounces. The extensions had called for a dinner roll. Residents received a biscuit.
The August 7 dinner extensions were similarly incomplete. They listed chicken strawberry salad, a breadstick, and a slice of pie, but specified no portion size for the salad or the pie. When inspectors watched the evening meal that night, residents received three ounces of chicken strips, a garden salad served with tongs, a two-ounce scoop of strawberries, a breadstick, and a slice of pie approximately one inch thick.
The cook, interviewed at 5:15 p.m. on August 7, said he did not know how the pie was cut or into how many portions it had been divided. He agreed the pieces were small.
The dietitian, for her part, said she reviewed menus to ensure they met residents' needs and that she adjusted the menu when residents did not like an entree. The gap between 1,537 calories and her stated target of 1,700 did not come up in her account of how she monitored the meals.
The facility's own Menu Planning and Requirements policy, dated 2020 and provided by the nursing home administrator during the inspection, stated that menus are planned to provide nourishing, palatable, attractive meals that meet the nutritional needs of residents. The policy described meals calibrated to age, gender, physical activity, and health status.
Inspectors classified the violation as having potential for minimal harm, affecting some residents.
What the report leaves behind is simpler than any regulatory classification. A woman with no teeth sat in a nursing home, finished a meal that left her hungry, and could not eat the snacks available to her because nobody had accounted for the fact that she could not chew them. The rice krispies and cheese crackers were always available. They were just not available to her.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for High Plains Post Acute LLC from 2025-08-11 including all violations, facility responses, and corrective action plans.
Download the official CMS inspection PDF from Medicare.gov
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
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Last verified: November 4, 2026 · Our methodology
HIGH PLAINS POST ACUTE LLC in PUEBLO, CO was cited for violations during a health inspection on August 11, 2025.
Inspectors sat down with five residents on August 7 at 2:00 p.m.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.