Arcadia Care Havana: Financial Statement Violations - IL
Federal inspectors found that Arcadia Care Havana failed to provide the required financial reports to residents and their representatives, a violation that potentially affects all 44 people living at the facility.
The power of attorney for one resident told inspectors on August 6 that she had never received a copy of the resident's financial statement from the facility. Another resident said the same thing: "I don't think I have every received a financial statement."
The former business office manager explained why the statements stopped. She worked at the facility from November 1, 2024, when the current company took over, until she was terminated on June 12, 2025.
"While I was there, I never provided the residents or residents' representatives with quarterly financial statements," she told inspectors. "I used to mail those for the prior company, but since I started with this company I did not have time to as I was doing three different jobs there."
The facility's own policy, dated March 2024, requires that residents and their representatives receive quarterly accounting reports of funds on deposit with the facility. The business office manager job description from July 2023 specifically lists preparing and mailing statements as a duty.
But those statements never went out under the new management.
The current business office manager, who started just over a month before the inspection, acknowledged the gap. "I have not had a chance to send out quarterly financial statements to the residents or residents' representatives," she said.
The administrator blamed the former employee. "One of the reasons she was terminated was due to her not doing her job," the administrator said. "She knew she should have been sending out quarterly financial statements to the residents and families and was not."
The violation represents a breakdown in basic financial oversight at a time when the facility changed ownership. Nursing homes are required to properly hold, secure and manage residents' personal money, including providing regular accounting of those funds.
The former business manager's admission that she was handling three different jobs suggests the facility may have been understaffed in critical administrative functions during the ownership transition. Her statement that she used to mail financial statements for the previous company but couldn't find time under the new management points to operational changes that left residents without basic financial transparency.
For families trying to manage their loved ones' finances, the missing statements created a months-long blind spot. The power of attorney who never received statements had no way to track spending or verify that funds were being properly managed.
The current business manager's recent hire suggests the facility recognized the staffing problem, but residents and families went without financial statements for at least seven months between the ownership change in November and the inspection in August.
Federal regulations require nursing homes to provide these quarterly statements specifically to prevent financial mismanagement and give residents and families oversight of their money. The facility's failure to meet this basic requirement left dozens of residents and their representatives without the financial transparency they're entitled to under federal law.
The inspection found that 44 residents were living at the facility when inspectors arrived, meaning the violation potentially affected every person receiving care there.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Arcadia Care Havana from 2025-08-11 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: June 16, 2026 · Our methodology
ARCADIA CARE HAVANA in HAVANA, IL was cited for violations during a health inspection on August 11, 2025.
The power of attorney for one resident told inspectors on August 6 that she had never received a copy of the resident's financial statement from the facility.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.
Frequently Asked Questions
- What happened at ARCADIA CARE HAVANA?
- The power of attorney for one resident told inspectors on August 6 that she had never received a copy of the resident's financial statement from the facility.
- How serious are these violations?
- Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
- What should families do?
- Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in HAVANA, IL, (5) Report any new concerns directly to state authorities.
- Where can I see the full inspection report?
- The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from ARCADIA CARE HAVANA or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 145774.
- Has this facility had violations before?
- To check ARCADIA CARE HAVANA's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.