WINDSOR, NC - Federal inspectors found that Brian Center Health & Rehabilitation failed to properly implement infection control protocols, potentially exposing dozens of residents to preventable infections during a May 28, 2025 complaint investigation.

Widespread Infection Control Protocol Violations
The inspection revealed that the facility failed to follow Enhanced Barrier Precautions (EBP) for 41 residents who required these specialized infection control measures due to chronic wounds or indwelling medical devices such as catheters or feeding tubes. Enhanced Barrier Precautions represent a critical layer of protection designed to prevent the transmission of multidrug-resistant organisms and other healthcare-associated infections.
During the inspection, federal surveyors directly observed two healthcare workers - a registered nurse and a nursing aide - providing wound care to a resident with a chronic wound without wearing the required protective gowns. This violation occurred despite facility policies mandating proper personal protective equipment during high-contact care situations.
The failure to implement EBP protocols affects a significant portion of the facility's population, as these precautions are specifically designed for residents at highest risk of developing or transmitting serious infections. Chronic wounds create open pathways for bacteria to enter the body, while indwelling medical devices can serve as conduits for pathogens to reach sterile body systems.
Critical Training and Oversight Gaps
The inspection uncovered concerning gaps in staff training and administrative oversight. The Assistant Director of Nursing, who holds responsibility for infection prevention training, acknowledged that she "had yet to start a training program" for Enhanced Barrier Precautions. This admission indicates that staff may have been providing care without proper knowledge of current infection control standards.
Even more troubling, the Director of Nursing stated she was "unaware staff were not trained or competent in the use of EBP." This lack of awareness at the nursing leadership level suggests systemic communication failures within the facility's infection control program.
The facility's Administrator expressed uncertainty about whether staff had ever received training on Enhanced Barrier Precautions, stating she was "unsure if staff received training on EBP at any time." This administrative disconnect highlights potential oversight failures at the highest levels of facility management.
Medical Significance of Enhanced Barrier Precautions
Enhanced Barrier Precautions serve as a crucial defense against healthcare-associated infections, which affect approximately 1.7 million patients annually in U.S. healthcare facilities. These protocols specifically target the prevention of multidrug-resistant organisms, including antibiotic-resistant bacteria that can cause life-threatening infections in vulnerable nursing home populations.
Proper EBP implementation requires healthcare workers to don gowns and gloves before any high-contact care activities, including wound care, assistance with activities of daily living, and handling of medical devices. The gowns create a barrier that prevents contamination of healthcare workers' clothing, which can then transfer pathogens between residents.
For residents with chronic wounds, proper infection control becomes even more critical. Open wounds provide direct access for bacteria to enter deeper tissues and potentially the bloodstream, leading to serious complications including sepsis. Indwelling medical devices present similar risks, as bacteria can travel along device surfaces to reach normally sterile body cavities.
Industry Standards and Required Protocols
Federal regulations require nursing facilities to maintain comprehensive infection prevention and control programs, including staff training and competency validation. The Centers for Disease Control and Prevention recommends Enhanced Barrier Precautions as standard practice for residents with specific risk factors, including chronic wounds and indwelling devices.
Proper implementation should include initial staff training on EBP protocols, regular competency assessments, and ongoing supervision to ensure compliance. Nursing leadership must maintain oversight of infection control practices and ensure all staff understand when and how to implement these precautions.
Healthcare facilities typically establish clear policies outlining EBP requirements, provide hands-on training demonstrations, and conduct regular audits to verify compliance. Documentation of training completion and competency validation serves as evidence of proper program implementation.
Additional Issues Identified
The inspection findings indicate broader systemic problems with the facility's infection control program beyond the specific EBP violations. The lack of established training programs suggests potential gaps in other infection prevention areas that may require attention during future oversight activities.
The disconnect between administrative leadership and frontline nursing staff regarding infection control training raises questions about overall program coordination and effectiveness. Proper infection control requires consistent communication and coordination across all levels of facility management.
These violations represent serious deficiencies in fundamental infection prevention practices that protect some of the facility's most vulnerable residents. Federal regulations require immediate corrective action to address identified deficiencies and prevent future occurrences of similar violations.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Brian Center Hlth & Rehab from 2025-05-28 including all violations, facility responses, and corrective action plans.
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