HAMMOND, LA - A recent state inspection at Heritage Healthcare of Hammond identified critical lapses in resident care planning, with one newly admitted resident going without a required baseline care plan for more than double the federally mandated timeframe, according to findings from a May 21, 2025 survey.

Delayed Care Planning Puts Vulnerable Resident at Risk
Federal regulations require nursing homes to develop baseline care plans within 48 hours of admission to ensure residents receive appropriate and timely care for their medical conditions. However, inspectors discovered that Resident #290, who had been admitted with serious health conditions including Type II Diabetes Mellitus, Atrial Fibrillation, and Major Depressive Disorder, did not receive their baseline care plan until May 19, 2025 - significantly beyond the required 48-hour window.
The delay is particularly concerning given the resident's complex medical needs. Type II Diabetes requires careful monitoring of blood sugar levels, scheduled medication administration, and dietary management. Without a formal care plan in place, nursing staff may not have clear protocols for checking glucose levels or administering insulin, potentially leading to dangerous blood sugar fluctuations that could result in diabetic emergencies.
Atrial Fibrillation, an irregular heart rhythm condition, demands vigilant monitoring and precise medication management. Patients with this condition face increased risks of stroke and heart failure. The absence of a documented care plan during the critical first days of admission could mean missed doses of anticoagulants or inadequate cardiac monitoring, significantly elevating the risk of life-threatening complications.
Staff Acknowledgment of Systematic Failure
During the inspection, multiple staff members confirmed the facility's failure to meet federal requirements. The MDS Coordinator, identified as S19MDS, reviewed Resident #290's care plan and confirmed to inspectors that she had initiated it on May 19, 2025. She acknowledged that "baseline care plans should be implemented within 48 hours of admission and Resident #290's was not."
The RN Supervisor, designated as S2RNSUP, provided similar confirmation during a separate interview. After reviewing the resident's baseline care plan, she stated she "would expect all residents to have a baseline care plan within 48 hours of Admission." The supervisor explicitly confirmed that "Resident #290's baseline care was not implemented in a timely manner and should have been."
Medical Implications of Care Planning Delays
Baseline care plans serve as critical roadmaps for nursing home staff, outlining essential care requirements, medication schedules, dietary restrictions, and monitoring protocols. For residents with Major Depressive Disorder, delayed care planning can result in inconsistent administration of antidepressants, inadequate mental health monitoring, and missed opportunities for therapeutic interventions during a particularly vulnerable transition period.
The 48-hour requirement exists because the initial days following nursing home admission represent a high-risk period when residents are adjusting to new surroundings, staff members are learning their specific needs, and medical conditions may be unstable. During this window, residents are particularly susceptible to medication errors, falls, and exacerbation of existing conditions.
Industry standards emphasize that comprehensive care planning should begin immediately upon admission, with initial assessments conducted within hours of arrival. Best practices include conducting medication reconciliation, establishing baseline vital signs, documenting dietary preferences and restrictions, and identifying immediate safety concerns. The facility's failure to complete even a baseline plan within the required timeframe suggests potential gaps in their admission process and quality assurance systems.
Regulatory Context and Compliance Standards
The violation falls under federal tag F655, which mandates that facilities create and implement plans for meeting residents' most immediate needs within 48 hours of admission. While this particular deficiency was classified as causing "minimal harm or potential for actual harm" and affected few residents, the systematic nature of the failure raises concerns about the facility's overall care planning processes.
Nursing homes are required to maintain robust systems for tracking admission dates and ensuring timely completion of all required documentation. The fact that both the MDS Coordinator and RN Supervisor readily acknowledged the failure suggests an awareness of the requirements but a breakdown in execution and oversight.
The inspection findings highlight the importance of strong administrative systems and staff accountability in maintaining regulatory compliance and ensuring resident safety. Facilities must have clear protocols for new admissions, with built-in checkpoints to verify that all required assessments and care plans are completed within mandated timeframes.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Heritage Healthcare - Hammond from 2025-05-21 including all violations, facility responses, and corrective action plans.
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