ManorCare Northside: Infection Control Failures - PA

PITTSBURGH, PA - Spring Hill Rehabilitation and Nursing Center failed to implement required infection control protocols during a federal inspection in April 2025, putting vulnerable residents at risk during wound care procedures and medication administration, according to a Centers for Medicare & Medicaid Services report.

Manorcare Health Services-northside facility inspection

Infection Control Breaches Endanger Residents

The most serious violations centered on the facility's failure to follow enhanced barrier precautions (EBP) for residents with wounds and medical devices. These specialized infection control measures require healthcare workers to wear gowns and gloves during high-contact care activities to prevent the spread of multi-drug-resistant organisms.

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During medication administration on April 15, inspectors observed a registered nurse entering a resident's room to deliver Tylenol through a gastric feeding tube without wearing the required protective gown, despite clear EBP signage posted on the door. The resident had been placed on enhanced barrier precautions by physician order on April 8.

Two days later, investigators documented another serious breach during wound care for a diabetic resident with a foot ulcer. The attending nurse failed to wear protective gear required by EBP protocols and committed multiple contamination risks during the dressing change procedure.

The nurse placed supplies directly on the resident's bed rather than establishing a sterile field, used an opened and undated treatment package retrieved from the bedside stand, and applied medication directly from the tube onto the wound. When asked about the violations, the nurse acknowledged missing numerous hand hygiene opportunities and failing to follow enhanced barrier precautions.

These infection control failures create significant health risks for nursing home residents, who often have compromised immune systems due to age and underlying medical conditions. Enhanced barrier precautions serve as a critical defense against healthcare-associated infections, which can lead to serious complications including sepsis, prolonged hospitalization, and increased mortality risk.

Surveillance System Gaps Allow Disease Outbreaks to Go Untracked

The facility's infection prevention program showed systematic failures in disease surveillance and tracking. Despite 27 residents experiencing gastrointestinal complaints during a norovirus outbreak in January 2025, the facility failed to include these cases in their infection control mapping system.

This surveillance breakdown represents a fundamental failure in outbreak management. Effective infection control requires systematic tracking of disease patterns to identify clusters, implement containment measures, and prevent transmission to other residents and staff. The facility's infection preventionist confirmed that residents diagnosed with gastrointestinal illness and norovirus were not included in infection control tracking.

The surveillance gaps extended beyond norovirus to COVID-19 monitoring. The infection preventionist admitted the facility had not maintained tracking of residents or employees with COVID-19 symptoms and was unclear about current testing protocols, stating confusion about CDC guidance changes.

Federal regulations require nursing homes to maintain comprehensive surveillance systems that track, trend, and map infectious diseases to protect resident health. The absence of these critical monitoring systems leaves facilities unable to detect emerging outbreaks or implement timely interventions.

Infection Prevention Leadership Gaps

Adding to these concerns, the facility operated without a qualified infection preventionist for approximately four months, from mid-October 2024 through February 21, 2025. Federal regulations mandate that nursing homes designate qualified infection prevention staff who work onsite and have appropriate training in nursing, medical technology, or related fields.

The current infection preventionist acknowledged uncertainty about her exact start date, explaining that infection control duties were transferred between staff members before she received certification in late February. This leadership vacuum occurred during flu season and the norovirus outbreak, when expert infection prevention oversight was most critical.

Professional infection prevention requires specialized knowledge of disease transmission patterns, isolation protocols, surveillance methods, and outbreak investigation procedures. The absence of qualified leadership during peak illness season compromised the facility's ability to protect residents from infectious diseases.

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Quality Assurance Committee Failures

The inspection revealed systematic failures in the facility's Quality Assessment and Assurance (QAA) program, which serves as the primary mechanism for identifying and addressing care quality issues. The facility failed to conduct quarterly QAA meetings with required committee members for three of four quarters reviewed.

Meeting attendance records from July through December 2024 showed the infection preventionist was absent from quality assurance meetings, while records for April through June 2024 were unavailable entirely. The administrator and director of nursing confirmed these failures during the inspection.

Effective quality assurance requires consistent participation from key clinical leaders, including the director of nursing, medical director, and infection preventionist. These interdisciplinary teams identify patterns in care quality, develop improvement plans, and monitor outcomes to ensure resident safety and regulatory compliance.

Medical Implications and Standards

These violations represent serious departures from evidence-based infection prevention practices. Enhanced barrier precautions are specifically designed to prevent transmission of dangerous antibiotic-resistant bacteria that can cause life-threatening infections in vulnerable populations.

Proper wound care protocols require sterile technique, appropriate hand hygiene, and use of dated supplies to prevent introducing harmful bacteria into open wounds. The observed contamination risks could lead to wound infections, delayed healing, or systemic infections requiring intensive medical intervention.

Surveillance systems form the backbone of infection prevention in healthcare settings. Without systematic tracking of infectious diseases, facilities cannot identify outbreak patterns, implement isolation measures, or coordinate with public health authorities to prevent community spread.

Additional Issues Identified

The inspection documented several other regulatory violations affecting facility operations. Equipment maintenance problems included a kitchen steam table operating with only three of six wells functioning since October 2024, despite available repair estimates. One of two laundry dryers remained out of service, potentially affecting infection control through inadequate linen processing.

Staff training gaps included failure to provide mandatory abuse, neglect, and exploitation education to a new physical therapist during orientation. The facility also failed to maintain accurate vaccination documentation for influenza and pneumonia vaccines for multiple residents.

The cumulative effect of these violations suggests systematic challenges in regulatory compliance and quality oversight that extend beyond individual incidents to institutional management practices.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Manorcare Health Services-northside from 2025-04-18 including all violations, facility responses, and corrective action plans.

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