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Naples Nursing Home Failed to Address Multiple Resident Escapes, Created Performance Improvement Plan Only After Investigation

Healthcare Facility:

NAPLES, FL - Adviniacare at Naples faced immediate jeopardy citations after state inspectors found the facility failed to develop adequate safety protocols following three separate incidents where cognitively impaired residents escaped the building unsupervised.

Harborchase of Naples facility inspection

Critical Safety System Failures

The April 2025 inspection revealed a cascade of security failures that put vulnerable residents at serious risk. Three separate elopement incidents occurred within months of each other, yet facility leadership failed to implement comprehensive corrective measures until state regulators intervened.

During interviews with state inspectors, the facility's Administrator acknowledged she was "trying to figure out what was going on here" and admitted no performance improvement plan had been developed to address the recurring escapes. The Administrator, who began employment in March 2025, confirmed she was aware of multiple elopement incidents but had conducted only one quality assurance meeting since starting her position.

The facility's wander alert system, designed to prevent cognitively impaired residents from leaving unsupervised, contained critical flaws that staff either failed to recognize or address. Residents with wander alert bracelets could follow visitors through automatically opening doors without triggering audible alarms to notify staff. The front entrance operated with automatic doors and lacked consistent supervision, creating an unsecured exit point for vulnerable residents.

The Director of Nursing revealed during interviews that she "assumes no one was at the nurse's station" when one resident escaped, highlighting inadequate staffing coverage at critical monitoring points. Staff admitted the nursing station was "often empty," leaving cognitively impaired residents without proper supervision.

Inadequate Response to Escalating Pattern

Medical experts recognize that elopement represents one of the most serious safety risks in nursing home care. When residents with dementia or cognitive impairment leave facilities unsupervised, they face immediate dangers including exposure to weather, traffic hazards, falls, and disorientation that can prevent them from finding their way back to safety.

The facility's response pattern revealed systematic quality assurance failures. After the first incident, no facility-wide safety assessment occurred. Following the second escape, administrators discussed the incident but implemented no preventive measures such as elopement drills or enhanced door monitoring. Only after the third incident did leadership begin exploring door modification options.

Federal nursing home regulations require facilities to implement quality assurance programs that identify safety deficiencies and develop immediate corrective action plans. These programs must track problems systematically and ensure improvements prevent recurrence. The inspection found Adviniacare at Naples failed to meet these fundamental safety requirements.

The Administrator acknowledged to inspectors that "nothing was 100% full proof that someone can't get out," but this perspective contradicted established industry standards requiring multiple layers of protection for at-risk residents. Proper elopement prevention protocols include environmental modifications, behavioral interventions, staff training, and technological solutions working in coordination.

Deficient Emergency Preparedness and Staff Training

The inspection revealed significant gaps in emergency response capabilities. No elopement drills had been conducted following any of the three incidents, despite such exercises being standard practice for identifying system weaknesses and ensuring staff preparedness.

When state regulators required immediate corrective actions, the facility's initial elopement drill on April 18, 2025, was improperly conducted. Rather than executing a coordinated facility-wide emergency response, the Maintenance Director simply questioned individual staff members about what they would do during an elopement. Multiple staff members reported they were unaware any drill had taken place.

The MDS Coordinator told inspectors she "did not hear an announcement for an elopement drill and did not participate in an elopement drill," despite being listed as a participant on official documentation. When questioned, the Maintenance Director admitted he "went person to person and asked each staff member individually" rather than conducting a proper emergency simulation.

This approach failed to test crucial emergency systems including facility-wide communication, coordinated search procedures, and inter-departmental response protocols that are essential during actual elopement emergencies.

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Medical Risks and Industry Standards

Elopement incidents create immediate life-threatening situations for nursing home residents. Cognitively impaired individuals who leave facilities unsupervised face multiple serious medical risks. Exposure to outdoor elements can cause hypothermia or heat exhaustion within hours, particularly dangerous for elderly residents with compromised physiological responses.

Disorientation commonly leads to falls, with elderly residents facing high risks of hip fractures, head injuries, and other trauma that can be fatal. Traffic exposure represents another critical danger, as confused residents may wander into roadways or parking areas without recognizing vehicular hazards.

Medical protocols require nursing facilities to implement comprehensive elopement prevention strategies including environmental assessments, behavioral monitoring, technological interventions, and staff training programs. Effective wander management systems must include audible alarms, visual monitoring, and immediate response procedures that activate whenever at-risk residents approach exit points.

Industry best practices mandate that facilities conduct regular elopement drills to ensure all staff members understand their roles during emergencies. These drills should test communication systems, search procedures, notification protocols, and coordination with local emergency services.

Additional Issues Identified

The inspection documented several supporting deficiencies that contributed to the overall safety failures:

The facility's Quality Assurance and Performance Improvement program lacked adequate oversight and failed to function as required by federal regulations. Medical Director participation in quality meetings was minimal, with no documented concerns or recommendations despite serious safety incidents.

Staff education programs were implemented only after state intervention and contained generalized content rather than department-specific protocols. Dietary, housekeeping, and laundry staff received identical training despite having different responsibilities during emergency situations.

Door modification discussions began only after the third elopement incident, indicating reactive rather than proactive safety management. The facility failed to evaluate security vulnerabilities systematically or implement preventive environmental modifications.

Incident investigations were incomplete and failed to identify root causes including inadequate door monitoring, insufficient staffing coverage, and system design flaws that allowed supervised residents to exit with visitors.

The Administrator admitted the facility had not considered securing the hallway connecting the skilled nursing unit to the assisted living facility, representing another potential security vulnerability that remained unaddressed.

These violations resulted in an immediate jeopardy citation, requiring the facility to implement comprehensive corrective measures under state oversight to ensure resident safety and prevent future elopement incidents.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Harborchase of Naples from 2025-04-18 including all violations, facility responses, and corrective action plans.

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